Konica Minolta accurio print C2060L error

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  • bouba411
    Technician
    • Feb 2020
    • 12

    [Error Code] Konica Minolta accurio print C2060L error

    Hi
    Need help please. My Konica Minolta C2060L display "ready to print" and "controller unconnected" then, not allowing to print a all.
    Any advices?
    Thanks.
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5457

    #2
    Re: Konica Minolta accurio print C2060L error

    web into the controller and see whats going on.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • bouba411
      Technician
      • Feb 2020
      • 12

      #3
      Re: Konica Minolta accurio print C2060L error

      Originally posted by Synthohol
      web into the controller and see whats going on.
      Since "there is no controller" we Cannot access to the machine other than by using its own display.

      Comment

      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5457

        #4
        Re: Konica Minolta accurio print C2060L error

        through the network.
        same IP you print to.
        in a browser or in some cases RDC.
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22698

          #5
          Re: Konica Minolta accurio print C2060L error

          Is the controller ON and at "00"?
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • bouba411
            Technician
            • Feb 2020
            • 12

            #6
            Re: Konica Minolta accurio print C2060L error

            Originally posted by blackcat4866
            Is the controller ON and at "00"?
            It is an onboard controller, (ic-603), when the machine is ON the controller is ON.

            Comment

            • orestesp
              Trusted Tech

              Site Contributor
              100+ Posts
              • Sep 2019
              • 211

              #7
              Re: Konica Minolta accurio print C2060L error

              Originally posted by bouba411
              It is an onboard controller, (ic-603), when the machine is ON the controller is ON.
              From what blackcat4866 said, this print controller has 2 seven segment LED displays side by side somewhere on the controller (usually found on the back of the controller or on the motherboard) that indicate its status, if it's not showing "00" after a few seconds since pressing its power button, then something is wrong with it.

              I am unfamiliar with this print controller, so I can't help you locate them...

              Comment

              • bouba411
                Technician
                • Feb 2020
                • 12

                #8
                Re: Konica Minolta accurio print C2060L error

                Originally posted by orestesp
                From what blackcat4866 said, this print controller has 2 seven segment LED displays side by side somewhere on the controller (usually found on the back of the controller or on the motherboard) that indicate its status, if it's not showing "00" after a few seconds since pressing its power button, then something is wrong with it.

                I am unfamiliar with this print controller, so I can't help you locate them...
                IMG_20200205_204802.jpg

                Comment

                • orestesp
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Sep 2019
                  • 211

                  #9
                  Re: Konica Minolta accurio print C2060L error

                  Originally posted by bouba411
                  [ATTACH=CONFIG]44849[/ATTACH]
                  Try accessing the controller following what the manuals says: Accessing PageScope Web Connection

                  Comment

                  • konicavod
                    Technician
                    • Feb 2020
                    • 27

                    #10
                    Re: Konica Minolta accurio print C2060L error

                    Originally posted by bouba411
                    "controller unconnected" then, not allowing to print a all.
                    Any advices?
                    What did you do with the device before you received the message?

                    Perhaps you were flashing the firmware?


                    also take a full screen photo.

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7635

                      #11
                      Re: Konica Minolta accurio print C2060L error

                      Check that the following DIPSW is ON (1).
                      40-7: ON(1)
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                      Comment

                      • bouba411
                        Technician
                        • Feb 2020
                        • 12

                        #12
                        Re: Konica Minolta accurio print C2060L error

                        Originally posted by konicavod
                        What did you do with the device before you received the message?

                        Perhaps you were flashing the firmware?


                        also take a full screen photo.
                        IMG_20200209_182032-2.jpgIMG_20200209_182112.jpg

                        Comment

                        • bouba411
                          Technician
                          • Feb 2020
                          • 12

                          #13
                          Re: Konica Minolta accurio print C2060L error

                          Originally posted by konicavod
                          What did you do with the device before you received the message?

                          Perhaps you were flashing the firmware?


                          also take a full screen photo.

                          IMG_20200209_182032-2.jpgIMG_20200209_182112.jpg

                          Comment

                          • bouba411
                            Technician
                            • Feb 2020
                            • 12

                            #14
                            Re: Konica Minolta accurio print C2060L error

                            Originally posted by tsbservice
                            Check that the following DIPSW is ON (1).
                            40-7: ON(1)
                            Hello,
                            Putting 40-7:ON lead to error code c-D0D1

                            Comment

                            • konicavod
                              Technician
                              • Feb 2020
                              • 27

                              #15
                              Re: Konica Minolta accurio print C2060L error

                              Originally posted by bouba411
                              "controller unconnected"
                              What did you do with the device before you received the message?

                              Perhaps you were flashing the firmware?

                              Comment

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