Bizhub C353 giving streaky prints

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  • mckenna
    • Dec 2024

    Bizhub C353 giving streaky prints

    c353.jpg

    What is wrong?????? Please help!!

    It seems to do fine with 20lb paper but this is 110 lb card stock. I have done hundreds of these prints with no problems and all of a sudden this is all I can get with the heavier paper
  • orestesp
    Trusted Tech

    Site Contributor
    100+ Posts
    • Sep 2019
    • 211

    #2
    Re: Bizhub C353 giving streaky prints

    It looks like the toner isn't getting fused to the paper properly.

    Have you set the tray to the correct paper setting?

    Comment

    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4213

      #3
      Re: Bizhub C353 giving streaky prints

      Yep. Looks like you don't have the tray set to thick paper. You should run thick paper from side tray ONLY set to thick 3 or 4 paper. If the paper is really glossy it will not work with this model.

      Comment

      • qbert69
        Service Manager

        1,000+ Posts
        • Mar 2013
        • 1152

        #4
        Re: Bizhub C353 giving streaky prints

        Originally posted by mckenna
        [ATTACH=CONFIG]44864[/ATTACH]

        What is wrong?????? Please help!!

        It seems to do fine with 20lb paper but this is 110 lb card stock. I have done hundreds of these prints with no problems and all of a sudden this is all I can get with the heavier paper
        There is *some* fuser offset there, but it ALSO looks like it could be the Intermediate image transfer belt cleaning blade going bad as ALL COLORS are being affected!!![emoji41]

        PS--The "Repetitive Defect" distance is too great which indicates that it IS NOT the fuser rollers...most likely the ITB!

        Sent from my SM-N950U1 using Tapatalk
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        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22698

          #5
          Re: Bizhub C353 giving streaky prints

          Yes, there's a high voltage loss going on here. It could be any one of the imaging units. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • mearmi
            Trusted Tech

            Site Contributor
            250+ Posts
            • Oct 2010
            • 344

            #6
            Re: Bizhub C353 giving streaky prints

            Originally posted by mckenna
            [ATTACH=CONFIG]44864[/ATTACH]

            What is wrong?????? Please help!!

            It seems to do fine with 20lb paper but this is 110 lb card stock. I have done hundreds of these prints with no problems and all of a sudden this is all I can get with the heavier paper

            Please check all the imaging units. Remove and check one by one, all are rotating normally and ITB.

            Comment

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