C364e Bad quality after developing unit replacement

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  • Genotrom
    Technician

    50+ Posts
    • Feb 2020
    • 77

    C364e Bad quality after developing unit replacement

    bonjour, i recently bought a C364e with 600k.

    the seller has assured me that he has always used OEM and in the list of parts to replace, I have seen that the developing unit K has ended its life cycle.all other consumables indicate a good life cycle. Before I replaced the developing unit, I printed a completely black pattern and the print was quite good. After replacement with the new developing unit K, print with some blank parts. I have already tried image stabilization. as for document prints, I have no quality problems, they come out clearly.my first thought is the black drum but any advice is welcome
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  • Gerg?
    Technician

    50+ Posts
    • Jul 2008
    • 67

    #2
    Re: C364e Bad quality after developing unit replacement

    Originally posted by Genotrom
    bonjour, i recently bought a C364e with 600k.

    the seller has assured me that he has always used OEM and in the list of parts to replace, I have seen that the developing unit K has ended its life cycle.all other consumables indicate a good life cycle. Before I replaced the developing unit, I printed a completely black pattern and the print was quite good. After replacement with the new developing unit K, print with some blank parts. I have already tried image stabilization. as for document prints, I have no quality problems, they come out clearly.my first thought is the black drum but any advice is welcome
    Hi,

    While you was changing the dev unit didnt you letf the drum on light? Change back thedev for a test.

    Gergő

    Comment

    • allan
      RTFM!!

      5,000+ Posts
      • Apr 2010
      • 5445

      #3
      Re: C364e Bad quality after developing unit replacement

      Yea would agree that that would be light damage from leaving the drum out.
      Always cover your drums when they are not installed in the machine.

      If its not broken don't fix it.
      Whatever

      Comment

      • copyman
        Owner / Technician

        Site Contributor
        2,500+ Posts
        • Sep 2005
        • 4217

        #4
        Re: C364e Bad quality after developing unit replacement

        I don't think leaving drum out in light (not sunlight) even for a few hours will damage these organic drums. I've had drums sit out for days in the shop and no issues at all. I always try and cover as a habit but when I have forgot it didn't harm the drums.

        Was the developer unit genuine Kon/Min?

        I suspect you have a bad black drum. Hopefully it wasn't bad to a point it was shorting out and caused new dev unit to dump.

        Comment

        • Toxic
          Senior Tech

          500+ Posts
          • Dec 2009
          • 690

          #5
          Re: C364e Bad quality after developing unit replacement

          Measure distance betwean lighter patterns on that test print ,if it is about 95mm then drum is what you need to replace.

          Comment

          • Genotrom
            Technician

            50+ Posts
            • Feb 2020
            • 77

            #6
            Re: C364e Bad quality after developing unit replacement

            Originally posted by Toxic
            Measure distance betwean lighter patterns on that test print ,if it is about 95mm then drum is what you need to replace.
            The distance is 95mm. I didn't know this skill, thanks for the teaching. However, it's all OEM and during the replacement the drum will have been 2 minutes without being covered, I often leave it without covering it and something like this has never happened to me. I will pay more attention next time, thanks!

            Comment

            • femaster
              Service Manager

              1,000+ Posts
              • May 2011
              • 1417

              #7
              Re: C364e Bad quality after developing unit replacement

              Originally posted by Genotrom
              The distance is 95mm. I didn't know this skill, thanks for the teaching. However, it's all OEM and during the replacement the drum will have been 2 minutes without being covered, I often leave it without covering it and something like this has never happened to me. I will pay more attention next time, thanks!
              If the drum is getting close to end of life it will be more susceptible to light damage than a new one will be, which is why some may have not had problems in the past.
              A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
              My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

              Comment

              • Copier repairman
                Technician
                • Aug 2019
                • 85

                #8
                Re: C364e Bad quality after developing unit replacement

                The drum is exposed to light.
                If you need to remove the drum during repair, keep it in the dark.
                Replace with a new drum unit.

                Comment

                • Zesti
                  Trusted Tech

                  250+ Posts
                  • Jun 2009
                  • 308

                  #9
                  Re: C364e Bad quality after developing unit replacement

                  Surely it seems direct light exposure and above advises are good enough. OR if you don't want to replace the drum for now, let it run for a while and it will balance out.

                  Comment

                  • Don N.
                    Trusted Tech

                    250+ Posts
                    • Nov 2011
                    • 409

                    #10
                    Re: C364e Bad quality after developing unit replacement

                    Free to test: You could swap the drum with any of the color drums as long as you keep the k chip in the k position and color chip in it's position.

                    Comment

                    • Genotrom
                      Technician

                      50+ Posts
                      • Feb 2020
                      • 77

                      #11
                      Re: C364e Bad quality after developing unit replacement

                      thank you all,
                      great advice! i didn't know all these tricks
                      salut

                      Comment

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