Weird Cyan Lines C552

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  • cayyell
    Technician

    Site Contributor
    50+ Posts
    • Feb 2013
    • 82

    [CQ] Weird Cyan Lines C552

    Hi guys,

    One C552 is printing weird lines of cyan. As shown in the attachment.

    Things i have done.
    1. Swap a PH unit
    2. Swap a Relay board
    3. Swap a PRCB
    4. Swap a Cyan imaging unit
    5. Swap a transfer belt unit

    regardless the steps i have done, the demo print produces exactly same cyan lines same position same length.

    SKMBT_C55220021012260.pdf

    I am kinda loss at this moment.
  • Woxner
    Senior Tech

    500+ Posts
    • Jul 2011
    • 808

    #2
    Re: Weird Cyan Lines C552

    replace mfp or memory

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808

      #3
      Re: Weird Cyan Lines C552

      Originally posted by cayyell
      Hi guys,

      One C552 is printing weird lines of cyan. As shown in the attachment.

      Things i have done.
      1. Swap a PH unit
      2. Swap a Relay board
      3. Swap a PRCB
      4. Swap a Cyan imaging unit
      5. Swap a transfer belt unit

      regardless the steps i have done, the demo print produces exactly same cyan lines same position same length.

      [ATTACH]44906[/ATTACH]

      I am kinda loss at this moment.

      I don't notice the lines UNTIL color is invoked.

      have you checked the cyan drum/dev?

      all those parts you swapped... from a used/loner machine?

      how did you diagnose unit to determine trying those other parts?
      what are the counts on imaging section parts?

      Comment

      • cayyell
        Technician

        Site Contributor
        50+ Posts
        • Feb 2013
        • 82

        #4
        Re: Weird Cyan Lines C552

        Originally posted by Woxner
        replace mfp or memory
        I guess this is my last resort.

        Originally posted by Phil B.
        I don't notice the lines UNTIL color is invoked.

        have you checked the cyan drum/dev?

        all those parts you swapped... from a used/loner machine?

        how did you diagnose unit to determine trying those other parts?
        what are the counts on imaging section parts?
        all swap parts are used and confirmed in working conditions.
        Diagnose was confirmed not from imaging unit as it looks more like data error.

        and thank you so much for the effort to invoke the colour.

        Comment

        • Zesti
          Trusted Tech

          250+ Posts
          • Jun 2009
          • 308

          #5
          Re: Weird Cyan Lines C552

          MFP board is the culprit. I have had problems with 552 series machines. If you continue using machine the problem will worsen with more lines. I'm already looking for a MFPB board for C552....

          Comment

          • cayyell
            Technician

            Site Contributor
            50+ Posts
            • Feb 2013
            • 82

            #6
            Re: Weird Cyan Lines C552

            Originally posted by Zesti
            MFP board is the culprit. I have had problems with 552 series machines. If you continue using machine the problem will worsen with more lines. I'm already looking for a MFPB board for C552....

            thank man, I managed to replace a MFPB yesterday. It works like charm now.

            Comment

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