Konica Minolta vs. Toshiba

[SalesServiceGuy]

Re: Konica Minolta vs. Toshiba

I second a lot of what most say so far about Toshiba. I have been working on copiers since '94 and worked on Toshiba when they had the Estudio 20 series introduced. That series was not too bad, but it seems Toshiba copiers IMO are not well thought out as far as tech friendliness, most recent Turdshiba boxes I worked on seemed cheaply put together and had strange jam/no jam issues and their HDD's fail often and are way more expensive than any other HDD on the market but could only use their expensive HDD to get them working. I just walked into a real estate office and was told that they are going to be replacing their Konica Minolta with a Toshiba from their other office...little do they know what they are about to do, replace their 284e with a estudio 2550....lmao! Some sales person sure feed them a line of crap!
If your boss is going to add these to your line you will see how cheaply made they are, failing HDD's, broken adf handles, and not too tech friendly to replace maintenance items, connectivity, etc., but you get what you pay for. Turdshiba is on top of my list of worst mfp's made along with Xerox, Samsux and Okidata.

This tech has obviously not worked on a new Toshiba box since 2016.

The HDD issue has been resolved. Yes the HDDs are more 50% more expensive than off the shelf HDDs but they rarely fail now.

I predict like the new Konica Minolta iSeries copiers, in approx may 2020 Toshiba will refresh the product line with SSDs. Toshiba is a world leader, Top 3 tier player having inventing many new storage technologies (like the SSD).

Toshiba dominates the global automotive HDD market.

[SalesServiceGuy]

Re: Konica Minolta vs. Toshiba

ok i guess I should have explained it better.

ANY toshiba I have worked on IMHO was a piece of SHIT!

PM cycles on the color units were CRAZY! 300-350 for one section 600 for another and 800 for another.
most times the 600 group didn't make it to 450pgs. so you do the 330 group.. not the 600pg and then you get another call in no time.

We ALWAYS used Tosh parts/kits but the customers were not happy. Some times the corp stock would be on BKO because they were crap.

Toshiba .. samsux and some xerox were again IMHO POS's!.

you asked for suggestions I gave mine

for what it's worth

I have worked on most major brands over the 31+ years in industry.

and YES as service manager for that company I handled the network end of it .. email..scanning etc

from looking at some threads here, they haven't seemed to improved the product much.

frankly the A3=A4 xerox (todays lines) seem to have better results as long as the tech is competent.

You boss might want to look into wide format or a good label line. Epson Murtec respectively

In all of the nonsense spoken above, one good point was made. Toshiba offers an excellent label printer line #3 in the world. Label printers are an excellent source of recurring revenue(labels and ribbons) with very few skilled players in your local market.

Toshiba Point of Sale line (formerly IBM) is #1 in the world. Prove it to yourself and walk into any big box retailer like WalMart and look for the name plate on their point of sale devices.

[tsbservice]

Re: Konica Minolta vs. Toshiba

If you worked with Toshiba, how long ago was it? What kind of problems did you find they had? Specifically the black and white lines. Are they user-friendly? Did you ever have to do any network troubleshooting with them? Setting up folder/email scanning?

It was quite long time ago. I guess I quit when eBridge 2 machines came, something like 10 years before. Even nowadays I still work occasionally on few newer Toshiba.
I don't know today Toshiba line but their first 2-3 generations of color machines were very tricky to maintain and poor designed. As for B&W lineup midrange Toshiba were Ok.
I have a lot of problems with many Toshiba models dropping developer, dumping toner, many-many parts to replace. So for example, at midrange Toshiba I have to PM 3 times fuser with PM kits and with KM you just change 1 Fuser unit.
If they don't print much with KM you can forget about Fuser 4-5 years, but with Toshiba that wasn't the case. KM engine and controller seems very solid. As for networking, etc they're comparable it really depends on tech IT skills not the machine. I read BC says today Toshiba models haven't many HDD failures but at my time they fail a lot.

[SalesServiceGuy]

Re: Konica Minolta vs. Toshiba

By picking up Toshiba as a 2nd line, Konica Minolta will hopefully pay your dealership a lot more respect with better pricing and more promotional $.

If not, let Toshiba eat their cake.

Back in Japan, Toshiba & KM eye each other constantly. Product development often mirrors the other.

For example, Toshiba invented the thin wall induction heating heat rollers. KM copied it the next generation of copiers.

As far as end user customer loyalty goes, some will stick with KM but most want the best deal.

[copiertec]

Re: Konica Minolta vs. Toshiba

This tech has obviously not worked on a new Toshiba box since 2016.

The HDD issue has been resolved. Yes the HDDs are more 50% more expensive than off the shelf HDDs but they rarely fail now.

I predict like the new Konica Minolta iSeries copiers, in approx may 2020 Toshiba will refresh the product line with SSDs. Toshiba is a world leader, Top 3 tier player having inventing many new storage technologies (like the SSD).

Toshiba dominates the global automotive HDD market.

It's been a while since I have worked on a Toshiba. Maybe I should re-evaluate them, I know I disliked working on Konica Minolta's back in the mid to late 90's, but they improved their product since then.

[copyman]

Re: Konica Minolta vs. Toshiba

No sure what salesguy could of posted that many times in a row because have him blocked. Hopefully he hit the submit button by mistake and not going on a tirade with dem rhetoric.

Anyway I wanted to add something to be fair about Toshiba. I really based my opinion on 40+ years of working on them very seldom, going back to the Tos 3301 (which for the time wasn't a bad little machine) but most I worked on over the years were bad. I'm sure they had a good box every now and then but not often enough to compete with the big boys. I did post on here a while back that I worked on an older E-studio 288 about a year ago and it had a really nice print for older model! Had to replace a paper lift gear which I had never done before. Turned out to be easy to work on and only took 10 mins to replace the gear. So guess my lack of experience with them I have to take everyones word they are that bad.

Never liked their TV's and copiers aren't much better.

[slimslob]

Re: Konica Minolta vs. Toshiba

No sure what salesguy could of posted that many times in a row because have him blocked. Hopefully he hit the submit button by mistake and not going on a tirade with dem rhetoric.

Anyway I wanted to add something to be fair about Toshiba. I really based my opinion on 40+ years of working on them very seldom, going back to the Tos 3301 (which for the time wasn't a bad little machine) but most I worked on over the years were bad. I'm sure they had a good box every now and then but not often enough to compete with the big boys. I did post on here a while back that I worked on an older E-studio 288 about a year ago and it had a really nice print for older model! Had to replace a paper lift gear which I had never done before. Turned out to be easy to work on and only took 10 mins to replace the gear. So guess my lack of experience with them I have to take everyones word they are that bad.

Never liked their TV's and copiers aren't much better.

He was replying with quote to a number other techs that he disagreed with only instead of grouping them all in one post he replied to each individually so as to up his post count.Remember, he is a whacko Canadian.

[copyman]

Re: Konica Minolta vs. Toshiba

He was replying with quote to a number other techs that he disagreed with only instead of grouping them all in one post he replied to each individually so as to up his post count.Remember, he is a whacko Canadian.

Thanks slim, figured it was something like that. He's like every other dem I know, they are in panic mode with Sanders likely nominee. Socialist vs Trump = 4 mores years of Trump = at least one more supreme court justice (can't prop up ginsberg in a chair anymore) Haha

Wanted to add, what the hell is a Canadian getting invloved with our politics for! Take care of your own liberal country. Last thing we need here is to become like Canada! GET LOST
Sales can reply but I'll never see it. Not interested in one thing he has to say. Typical copier saleman, ALL LIARS

[SalesServiceGuy]

Re: Konica Minolta vs. Toshiba

Unlike Konica Minolta,Toshiba America is much more brand agnostic.

Becoming a Toshiba opens up to your dealership the Lexmark, HP and Brother Pro line hardware.

Toshiba is Lexmark USA's largest distributor.

Toshiba relabels three of Lexmark's most popular A4 MFPs.

Expect a new line of A4 Toshiba manufactured MFPs to be announced in May 2020.

Many Toshiba apps are no charge. Many Konica Minolta apps have a fee.

To get an excellent feel for how current Toshiba copiers work, I recommend you review the many "How to" videos found on Linkedin called "Toshiba Tip Tuesday".

https://www.linkedin.com/feed/hashtag/?keywords=%23ToshibaTipTuesday

[avio2]

https://www.linkedin.com/feed/hashta...hibaTipTuesday [/ QUOTE]


you work for toshiba?: D

toshiba are made of waste paper and have hallucinated firmware

[allan]

Re: Konica Minolta vs. Toshiba

I started on toshiba just when the e-studio range was released. The manuals were in mandarin and very broken English.
Was helish to follow the manuals and they were fragile..

Strange because right before that i serviced a toneon government Toshiba analogs, and they were brought in to the shop for PM's and al most every last one was still good to go past PM time.
Solid and joy to work on in comparison to the FT3130 Ricoh of the time that had no auto adjustment for anything the Toshiba had none of that.

So asking B.C just because im sure he will not sugar coat anything.
On running cost comparing a new Toshiba color and a Biz Hub, if you had to put out your own machines there witch one makes more sense.

Here Toshiba and Risograph always stick together, The schools like the combo for the much reduced running cost of the Riso and the convenience to edit documents on the copier platen.

[SalesServiceGuy]

Re: Konica Minolta vs. Toshiba

Reviewing again all of these comments, they are made by technicians who all agree that they have not worked on a Toshiba in maybe 10+ years.

Currently, according to Xerox, Toshiba has the #5 A3 market share in the USA. That does not happen by luck or get held back by grumpy copier tech comments.

[allan]

Re: Konica Minolta vs. Toshiba

Then again the Toshiba's was not that difficult to repair, they did work.
Just recall the amount of glue for the side door and fuser area i used.

Lighter than a Canon...

Hey i like Konica Minolta machines. They are kick ass.

[tsbservice]

Re: Konica Minolta vs. Toshiba

Here when I was working on Toshy they rise to the number one on the market. Many big dealers. Then market changed and KonMin started to arise, they are bigger now as Toshiba was. So almost all Toshiba dealers started to sell KM in place of Toshiba. I have a lot of ex colleagues and friends that was working on Toshiba and then KM. No one to regret. All said KM are more reliable, easy to work and much profitable.
Again, that was some time ago and Toshiba may improved on their weak sides. Number 5 in 🇺🇸 means something.
Still would love to work on Toshiba 13xx analog copier every day, they are unbreakable.

[allan]

Re: Konica Minolta vs. Toshiba

The KM machines are also getting lighter.
If you had to pickup a machine would it be a C350 or a C364?

Remember those Toshiba analog's as being a bright colorful machines the work on.
The cam shell design on those was so modular it was super quick to take apart.
Like the old Risograph machines rainbow color ribbon cables puts a smile on my face.