BH-C-360, magenta streaks

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3297

    BH-C-360, magenta streaks

    Machine makes occasionally magenta colored streaks. Doing this with copying and also printing. In a printjob of 3 pages one page might have such a streak always similar in apperance and at almost the same spot in the print. This happens quite occasionally but is still irritant and the customer demands a solution.

    Based on the appearance of the streak my guts are telling me that is has something to do with the magenta drum charge. Feeding is long side first, what do you guys think?
    See attachment

    Hans
    Attached Files
    " Sent from my Intel 80286 using MS-DOS 2.0 "
  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4217

    #2
    Re: BH-C-360, magenta streaks

    Agree with you. Looks like the mag drum needs to be replaced. (or a cheaper K drum with color chip)

    Comment

    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7635

      #3
      Re: BH-C-360, magenta streaks

      Hans, easy peasy lemon squeezy. Swap M drum with C or Y drum and you will know
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

      Comment

      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5445

        #4
        Re: BH-C-360, magenta streaks

        Will not rule out intermittent blade failure or crap on the mag roller.

        That mark looks solid and a bit wide for a charge leak, charge leaks tend to be thinner and walk around just a bit in the are of the grid with the crap on it.

        These units are easy to take apart and check. Righty loosy on the drum drive nut..

        Over life?

        Your customer can do the old switcheroo on the drums if you are not close or have not been on site yet.
        Whatever

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7635

          #5
          Re: BH-C-360, magenta streaks

          Offtopic

          Originally posted by allan
          Your customer can do the old switcheroo on the drums if you are not close or have not been on site yet.
          switcheroo, hi-hi
          Kinda beet me with my own hand, thumbs up!
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

          Comment

          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5445

            #6
            Re: BH-C-360, magenta streaks

            Something odd about that mark. What side does the machine read the magenta patches far or near end.
            Wondering if it lines up with an ID sensor.

            Could be happening right after stabilization?
            No can't be. Should then be consistent failure with grey color...
            Whatever

            Comment

            • Toxic
              Senior Tech

              500+ Posts
              • Dec 2009
              • 690

              #7
              Re: BH-C-360, magenta streaks

              Looks like drum cleaning blade M failure to me.
              Transfer belt blade problem may look similar but with some indefinite color.

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22703

                #8
                Re: BH-C-360, magenta streaks

                Originally posted by Toxic
                Looks like drum cleaning blade M failure to me.
                Transfer belt blade problem may look similar but with some indefinite color.
                That's my vote. You might find some foreign matter, like a bit of label under the magenta drum blade. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7635

                  #9
                  Re: BH-C-360, magenta streaks

                  Originally posted by tsbservice
                  Hans, easy peasy lemon squeezy. Swap M drum with C or Y drum and you will know
                  To quote myself, I'm not convinced it's M drum unit failed, just saying a quick test won't harm.
                  If it is drum unit, it will never be the same place of the paper. Also mark is solid and well shaped.
                  Kinda strange one folks, dont you think? I have to rethink it tomorrow.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • Toxic
                    Senior Tech

                    500+ Posts
                    • Dec 2009
                    • 690

                    #10
                    Re: BH-C-360, magenta streaks

                    Tsb,no need to justify yourself.
                    Nobody here can not be 100% sure about some personal statements ,we are here to express opinions about some problem based on experience and theory.
                    Sometimes same symptoms can be caused by several different things, etc...
                    Your advice is very good to swap drums and i would do that first.

                    Comment

                    • Copier Addict
                      Aging Tech

                      Site Contributor
                      10,000+ Posts
                      • Jul 2013
                      • 13055

                      #11
                      Re: BH-C-360, magenta streaks

                      Is this a colour print or grey scale? If grey scale, colour drums should not be engaged during print process unless it isn't set to black ready in soft switch 50 bit setting 00000001. Check the transfer belt.
                      If this is a colour print please disregard this.

                      Comment

                      • copyman
                        Owner / Technician

                        Site Contributor
                        2,500+ Posts
                        • Sep 2005
                        • 4217

                        #12
                        Re: BH-C-360, magenta streaks

                        Originally posted by Toxic
                        Tsb,no need to justify yourself.
                        Nobody here can not be 100% sure about some personal statements ,we are here to express opinions about some problem based on experience and theory.
                        Sometimes same symptoms can be caused by several different things, etc...
                        Your advice is very good to swap drums and i would do that first.
                        Agree only opinions can be offered. Way too much time spent on something very simple. It's a bad Mag drum any way you spin it. Depending on how intermittent it is like the other poster said swap with another color drum and if the color of mark changes you confirmed. Personally I would take a new K drum, swap with a color chip, replace the magenta and walk out the door.

                        Comment

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