fiery disconnecting

[beetle73]

Re: fiery disconnecting

It disconnects when it is disconnected from the network.
I have tried importing softswitch settings from another working machine as well.
Very weird

[Synthohol]

Re: fiery disconnecting

replace the crossover cable between the fiery and copier.
make sure the Fiery has a static IP.
enable remote desktop and monitor through command workstation on the fiery
check windows event logs while remoted in.

[emujo2]

Re: fiery disconnecting

That doesn't make sense..The Fiery is not attached to the MFP via the network, but through the Video Interface. I have set these up many times and you don't need a active network connection to access the Fiery. Something else is going on here. What does the LCD numeric LEDs say? "00" E

[beetle73]

Re: fiery disconnecting

fiery is at 00
at 10:45 ish it will disconnect from machine.
Neither machine or fiery loses power
Rebooting machine will re-establish connection.
Happens every day.
Next step is to start replacing cct bds

[Synthohol]

Re: fiery disconnecting

i cant tell from the posts if the fiery disconnects from the machine or the LAN itself or if the copier was on sleep timer somewhere.
was never clear on the exact symptom other than it disconnects.
im still not clear.

[beetle73]

Re: fiery disconnecting

Fiery disconnects from machine.
Machine does not go to sleep
Lan is disconnected

[Synthohol]

Re: fiery disconnecting

ok, so can you open remote desktop and view the system and event logs in windows?
might be a clue there.

[emujo2]

Re: fiery disconnecting

I missed the post about it being a production Fiery..This changes everything I mentioned..Now it sounds more like a IC OS setting or issue.

[beetle73]

Re: fiery disconnecting

FYI
Problem solved by installing nvram data from a working machine

[tt_konica]

Re: fiery disconnecting

Hello, I'm having the same problem with Fiery IC-415 on Konica Minolta C1070. The Fiery is a Linux OS and it will disconnect from the printer and the network about 2 to 3 times a day. I've have to restart it to connect again. The code on the back of the Fiery is 00.

Here are the things I've done so far:

1. I've done a clean reinstall
2. Installed a new hard drive
3. Changed/upgraded the power supply
4. Disabled "Fiery Health Monitor" -- another forum claims this should solve the problem
5. Changed "Network Speed" to "100Mbps Full-Duplex" from "Auto" -- another forum claims this should solve the problem
6. Turned of "SNMP" -- another forum claims this should solve the problem.

All the above did not solve my issue.

@beetle73 -- how can I install NVRAM data?

FYI
Problem solved by installing nvram data from a working machine

[Synthohol]

Re: fiery disconnecting

Problem
Fiery disconnects and requires a reboot.
Solution
CAUSE: Power Synchronization is set to OFF in Fiery Configuration.
SOLUTION: Set Power Synchronization to ON.

just something else to check.

[tt_konica]

Re: fiery disconnecting

Thanks for your suggestion. Power Synchronization has always being set to ON in the Fiery Configuration.

Problem
Fiery disconnects and requires a reboot.
Solution
CAUSE: Power Synchronization is set to OFF in Fiery Configuration.
SOLUTION: Set Power Synchronization to ON.

just something else to check.