You won't believe it.......

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3297
    #1

    You won't believe it.......

    Bizhub 350, yes the old dinosaur. Have still a few of these machines with coin-op. One of them got a new PWBA and since than the "Vendor Mode" disappeared (TechRep>Stop9>MeterCount) All possible entries for the counters are shown but not the "Vendor Mode" which is missing.

    Machine has ofcourse the "Latest&Greatest" Firmware.
    Any ideas please?

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "
    Tags: counters, mode, shown, techrepstop9metercount, vendor
    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5463
      #2
      Re: You won't believe it.......

      is there a HDD? is it on?
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

        Comment

        • Hansoon
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Sep 2007
          • 3297
          #3
          Re: You won't believe it.......

          Nope

          Hans
          " Sent from my Intel 80286 using MS-DOS 2.0 "

            Comment

            • emujo2
              Service Manager

              1,000+ Posts
              • Mar 2017
              • 1580
              #4
              Re: You won't believe it.......

              This may be a firmware issue...

              Older Firmware
              1. On the basic screen, hit the “utility/counter” button.
              2. Touch “Check Details” on the touch panel.
              3. Press “Stop”, “0”, “0”, “Stop”, “0”, “1” to enter Tech Rep mode.
              4. A password is required. Key in 00000000 or 12345678 and press “End”.
              5. Once in Tech Rep mode, Press “Stop”, “9”.
              6. Touch “Key counter” and change the setting to “Yes”/”Set”/”ON” (depending on firmware version) and press “End”.
              7. Touch “Vender mode” and choose “Coin” from the selections. Touch “End”
              8. Press “Auto Reset” to get out of the current menu.
              9. Press “End” to get out of Tech Rep mode.
              10. Once back on the basic screen “Insert coin” should be displayed if done correctly.

              Newer Firmware
              1. On the basic screen, hit the “utility/counter” button.
              2. Touch “Check Details” on the touch panel.
              3. Press “Stop”, “0”, “0”, “Stop”, “0”, “1” to enter Tech Rep mode.
              4. A password is required. Key in 00000000 or 12345678 and press “End”.
              5. Once in Tech Rep mode, Press “Stop”, “9” to access Count mode.
              6. Touch “Management Function Choice”.
              7. Choose “Vender 1”. Verify if “type 1” is selected and touch “End”.
              8. Press “Reset” to get out from the current menu.
              9. Exit completely from tech rep mode.
              10. Once back on the basic screen “Insert Coin” should be displayed if done correctly


              Also, vendor mode is not available if account track/user authentication is enabled..Used PWB might have something to do with this. E

                Comment

                • copyman
                  Owner / Technician

                  Site Contributor
                  2,500+ Posts
                  • Sep 2005
                  • 4217
                  #5
                  Re: You won't believe it.......

                  Been awhile since i worked on that model but can you initialize the machine like newer models? My thinking is wipe all the settings and start fresh.

                  Maybe a softswitch setting?

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7635
                      #6
                      Re: You won't believe it.......

                      Originally posted by copyman
                      Been awhile since i worked on that model but can you initialize the machine like newer models? My thinking is wipe all the settings and start fresh.

                      Maybe a softswitch setting?
                      Maybe an idea to do memory clear via Jumper across TP1 and TP2.
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

                        • Hansoon
                          Field Supervisor

                          Site Contributor
                          2,500+ Posts
                          • Sep 2007
                          • 3297
                          #7
                          Re: You won't believe it.......

                          Machine is working again but it needed another PWB-A.

                          Thanks for your support gentlemen.

                          Hans
                          " Sent from my Intel 80286 using MS-DOS 2.0 "

                            Comment

                            Previous template Next
                            Working...