Engine Firmware to c3350

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  • kmuserpl
    Junior Member
    • Mar 2020
    • 2
    #1

    Engine Firmware to c3350

    Hello.
    I looking for latest ENGINE firmware version to KM bizhub c3350.


    Thank for help.
    Tags: bizhub, c3350, engine, firmware, latest
    • GIUBOSS
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2013
      • 1331
      #2
      Re: Engine Firmware to c3350

      welcome, are you a technician and have the service manual? What's wrong with the machine?

        Comment

        • Tommy D
          Junior Member
          • Jun 2020
          • 9
          #3
          Re: Engine Firmware to c3350

          New to the service. This forum is great!

          I have two bizhub C3350 systems. One machine powers up with blank touch screen and does not appear on the network. After power cycling again, the machine boots up correctly with active touch screen and works correctly for copy, scan and print. The second power cycle works every time. I'm hoping a firmware upgrade would resolve the issue.

          The firmware versions:

          Controller F/W A3GN30G0142-999
          Engine F/W A3GN0Y00050G001000

          Boot F/W A3GN99G0100-999
          Panel F/W A3GN02G0152-999
          Fax F/W A6ED40G0400-999
          Scanner F/W A3GN23G0102-99

          The Boot, Panel, Fax and Scanner F/W is the same as the other machine that operates correctly but the Controller and Engine F/W looks like older versions. Is there a way I can get a download of the updated firmware?

            Comment

            • mga
              Copier Technician

              Site Contributor
              1,000+ Posts
              • Dec 2010
              • 1393
              #4
              Re: Engine Firmware to c3350

              Originally posted by Tommy D
              New to the service. This forum is great!

              I have two bizhub C3350 systems. One machine powers up with blank touch screen and does not appear on the network. After power cycling again, the machine boots up correctly with active touch screen and works correctly for copy, scan and print. The second power cycle works every time. I'm hoping a firmware upgrade would resolve the issue.

              The firmware versions:

              Controller F/W A3GN30G0142-999
              Engine F/W A3GN0Y00050G001000

              Boot F/W A3GN99G0100-999
              Panel F/W A3GN02G0152-999
              Fax F/W A6ED40G0400-999
              Scanner F/W A3GN23G0102-99

              The Boot, Panel, Fax and Scanner F/W is the same as the other machine that operates correctly but the Controller and Engine F/W looks like older versions. Is there a way I can get a download of the updated firmware?
              Firmware should only be available to credited km service engineers if you been trained by km or develop you should have access
              Regards Mark

              FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

              RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

              https://copierservices.simdif.com

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7635
                  #5
                  Re: Engine Firmware to c3350

                  Firmware isn't panacea. Better call certified KM tech who can diagnose and troubleshoot your problems.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • Tommy D
                      Junior Member
                      • Jun 2020
                      • 9
                      #6
                      Re: Engine Firmware to c3350

                      Thanks for the feedback! That's my goal on a shoe string

                        Comment

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