Konica minolta "i" series freezing up.

[pickle8486]

ok so I got an i series c360i that is periodically freezing up. So far I have done all the normal steps of initializing, and running the 8 series reset tool. It is currently at 7b firmware that did load 100%. These machines seem to be a good idea, but KM needs to go back to the drawing board on the software side.

[Albonline]

Re: Konica minolta "i" series freezing up.

ok so I got an i series c360i that is periodically freezing up. So far I have done all the normal steps of initializing, and running the 8 series reset tool. It is currently at 7b firmware that did load 100%. These machines seem to be a good idea, but KM needs to go back to the drawing board on the software side.

turn off all unneeded services/ apps. especially marketplace. may want to try putting unit into debug mode.
.

[Albonline]

Re: Konica minolta "i" series freezing up.

have seen the emmc board, (m2 ssd ) cause erratic hard stops on this line, I have been fdisking them and recovering the copier afterward. good luck.

[copier tech]

Re: Konica minolta "i" series freezing up.

turn off all unneeded services/ apps. especially marketplace. may want to try putting unit into debug mode.
.

Whats the best way to completely remove marketplace?

[tsbservice]

Re: Konica minolta "i" series freezing up.

Delete this c.rap with old openAPI remove program.

[Albonline]

Re: Konica minolta "i" series freezing up.

Whats the best way to completely remove marketplace?

there is a dip switch setting to disable it. and then turn off screensaver.

[Albonline]

Re: Konica minolta "i" series freezing up.

Delete this c.rap with old openAPI remove program.

like this solution better , but i'm a direct employee. rules rule here.

[copier tech]

Re: Konica minolta "i" series freezing up.

Found this post. No mention of a SW to disable it completely.


bizhub i-series hide the pre-installed MarketPlace Application

[tsbservice]

Re: Konica minolta "i" series freezing up.

Found this post. No mention of a SW to disable it completely.


bizhub i-series hide the pre-installed MarketPlace Application

That would hide it but won't remove it. Like Albonline said or via openAPI remover.

[Albonline]

Re: Konica minolta "i" series freezing up.

That would hide it but won't remove it. Like Albonline said or via openAPI remover.

(172 to 01) keep it under your hat!

[tsbservice]

Re: Konica minolta "i" series freezing up.

(172 to 01) keep it under your hat!

Oh Thanks. I know it but just use other way. No at all KM employe...they simply may want me

[Bix]

Re: Konica minolta "i" series freezing up.

Marketplace never bothered me.
The iSeries have 8GB of RAM, so it should be able to run many applications without crashing if optimized.

In my case, it's always been the bloody STRGB. Here are some cases that the replacement of the STRGB (storage board) solved:
- C250i printer goes offline continuously, even by setting all the network parameters correctly.
- C250i the screen freezes randomly.
- C300i no longer turns on and the screen remains white.

Konica Minolta will hardly admit that the problem is that (they often say it is CPUB or Firmware problem). I managed to pass it under warranty always because I had the demonstration that by replacing that, the C250i / C300i has started working again.

[Bix]

Re: Konica minolta "i" series freezing up.

However they are SSD M2, if you have a motherboard in your PC you can use them again and have a faster computer.

[Albonline]

Re: Konica minolta "i" series freezing up.

Oh Thanks. I know it but just use other way. No at all KM employe...they simply may want me

make that 04

[Albonline]

Re: Konica minolta "i" series freezing up.

Marketplace never bothered me.
The iSeries have 8GB of RAM, so it should be able to run many applications without crashing if optimized.

In my case, it's always been the bloody STRGB. Here are some cases that the replacement of the STRGB (storage board) solved:
- C250i printer goes offline continuously, even by setting all the network parameters correctly.
- C250i the screen freezes randomly.
- C300i no longer turns on and the screen remains white.

Konica Minolta will hardly admit that the problem is that (they often say it is CPUB or Firmware problem). I managed to pass it under warranty always because I had the demonstration that by replacing that, the C250i / C300i has started working again.

try clearing a partitions on the ssd and do a system recovery. i have done this a few times without further returns on the unit.