Konica-Minolta bizhub PRO C6501 - Paper Buckle/Jam at fuser entry.

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  • OverKnight
    Technician
    • Sep 2019
    • 44

    Konica-Minolta bizhub PRO C6501 - Paper Buckle/Jam at fuser entry.

    Greetings Fellow Frustrated Service/Operators People!

    I have a bit of a problem with the ol'Konica-Minolta bizhub PRO C6501 (1.3 Million Total Clicks). No matter what grade of stock I run, I cannot get this machine to run properly without it jamming at the registration section. I dismantled the registration section to check the roller, torque limiter and spring. Nothing seems to be wrong with them or the gears.

    SIDENOTE: I was experiencing several codes during this process that made it more frustrating, most of which has nothing to do with feeding paper. However, it became necessary to replace the fuser belt and by doing so, it solved many codes in the process. I was having fuser errors due to connectivity (C-3913) and fuser temperature errors (C-3802, 3501, 3908). I don't know who hammered at it, but the back plastic cover was broken and the fusing duct assembly. The cover prevented the unit to make full contact to the connection for the fuser and the fusing duct assembly aligns the lamp, hence all the temp codes.

    After all that replacement and code clearing madness, C-2452 hit. Again, nothing to do with paper feeding. So, the developer was due on the Magenta and Cyan units. Replaced the developer in both. Ran all the standard start-up diagnostics only to have color registration issues. Cleaned all the sensors and ran the auto registration and all was well again. Little issue with color/gamma correction C-2840, but that's another story.

    Now back to our original story...

    This KM is over 1 million prints. It actually prints very well when the sheet makes it all the way through only if I jack up the weight class as a slower print. It can successfully make a couple of 11" x 17" print with few minor flaws. Visually one print might have a scratch on it (buckling, hitting the fuser path) or the tail of the sheet will be a washout, and that usually occurs on a lower weight class.

    If there is any questions on my descriptions, I can furnish some image to clarify.

    Any ideas or suggestions are greatly appreciated.

    Thanks!
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22705

    #2
    Re: Konica-Minolta bizhub PRO C6501 - Paper Buckle/Jam at fuser entry.

    Originally posted by OverKnight
    Now back to our original story...

    This KM is over 1 million prints. It actually prints very well when the sheet makes it all the way through only if I jack up the weight class as a slower print. It can successfully make a couple of 11" x 17" print with few minor flaws. Visually one print might have a scratch on it (buckling, hitting the fuser path) or the tail of the sheet will be a washout, and that usually occurs on a lower weight class.

    If there is any questions on my descriptions, I can furnish some image to clarify. ...
    Excellent. Samples, and maybe some jam codes? We ARE talking about jamming, yes? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • Walterj
      KONICA MINOLTA

      50+ Posts
      • Jun 2017
      • 89

      #3
      walvaradocruz@gmail.com

      Comment

      • OverKnight
        Technician
        • Sep 2019
        • 44

        #4
        Re: Konica-Minolta bizhub PRO C6501 - Paper Buckle/Jam at fuser entry.

        Originally posted by blackcat4866
        Excellent. Samples, and maybe some jam codes? We ARE talking about jamming, yes? =^..^=
        Yes, sorry about that... I'm always in service mode.

        The last recorded code created 31-02 and I went to the bottom of the list to see how often that code repeats, and has been going on as far back as 2013!

        The prior codes produced were surrounding the temperature sensors in the fuser C-3501, 3908. These problems of the past went completely away after I replaced the fuser belt and realigned fuser heater lamp to it's correct position. From what I found wrong with it, it looks like someone was here before me and failed to return the parts (fusing duct assy/2) back to it's proper position and thus centering the fusing heater lamp properly.

        The fusing drive gear /B appears good. I hand cranked the fuser and tried to determine if anything was slipping. Nothing appears to be, but then again there is no load on the drive or gears. I will have to inspect the fusing drive gear /M a bit closer, but fusing drive gear /O might be the issue.

        Until I rule out anything hardware related, I will inspect these points.

        WALTER - When you say shaft, do you mean where the gear actually rides? I could assume, but I'd rather confirm.

        Thanks!

        Comment

        • OverKnight
          Technician
          • Sep 2019
          • 44

          #5
          Re: Konica-Minolta bizhub PRO C6501 - Paper Buckle/Jam at fuser entry.

          With Walter's suggestions I have made some new discoveries.

          I looked deeper at several of the gears in the fusing unit. I noticed that there was a lot of play on the shaft to the fusing drive gear /M and dismantled that section. I found that the bushing/bearing was totally shot. See image.

          IMG_2595 POINT.jpg

          I asked Walter to help me diagnose the part that needs replacement. I don't have a part manual to clearly define it at the moment. If anyone can help before Walter, that would be great.

          George

          Comment

          • emujo2
            Service Manager

            1,000+ Posts
            • Mar 2017
            • 1580

            #6
            Re: Konica-Minolta bizhub PRO C6501 - Paper Buckle/Jam at fuser entry.

            Originally posted by Walterj
            With answers like this, and obviously you went through a lot of time to translate, I don't see why you are red carded..I bumped you up..E

            Comment

            • raplma
              Trusted Tech

              Site Contributor
              100+ Posts
              • Mar 2017
              • 140

              #7
              Re: Konica-Minolta bizhub PRO C6501 - Paper Buckle/Jam at fuser entry.

              Check diagrams below, most likely it's part no.36 P/N A00J 6179 00
              Pages from bizhub PRO C6501 Parts List_Page_2.jpgPages from bizhub PRO C6501 Parts List_Page_1.jpg
              Attached Files

              Comment

              • Walterj
                KONICA MINOLTA

                50+ Posts
                • Jun 2017
                • 89

                #8
                Re: Konica-Minolta bizhub PRO C6501 - Paper Buckle/Jam at fuser entry.

                Originally posted by emujo2
                With answers like this, and obviously you went through a lot of time to translate, I don't see why you are red carded..I bumped you up..E




                Just comment on how to solve these types of traffic jams, since they usually happen very often on these machines
                Regards.

                Comment

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