Bizhub C308 C368 error code C-D011

[radd]

I have just had this code on 2 machines, if I have read correctly I need to update 2 firmware files, 1 preventative if the error has
not yet shown and the other if its has and not needed if the SATA has a firmware ending 4.

Are these the current firmwares needed:

A7PU0Y0-F000-GXX-A8
A7PU0Y0-F000-GXX-B0

Are they the same for both the 308 and 368, could I get them here.


Thanks

[tsbservice]

Re: Bizhub C308 C368 error code C-D011

Correct you will need recovery A8 FW if they error out. I may have it for you tomorrow. And yes both machines use the same firmware.
You seem to be on good track now. Keep it up.

[Synthohol]

Re: Bizhub C308 C368 error code C-D011

PM sent

[karel]

Re: Bizhub C308 C368 error code C-D011

Dropbox - TNEU1600101EN_3.5.pdf - Simplify your life

[radd]

Re: Bizhub C308 C368 error code C-D011

Thank you both very much!!!

Appreciate all the help


Will do my best to stay on track

[radd]

Re: Bizhub C308 C368 error code C-D011

Correct you will need recovery A8 FW if they error out. I may have it for you tomorrow. And yes both machines use the same firmware.
You seem to be on good track now. Keep it up.

Already got them, thanks

[karel]

Re: Bizhub C308 C368 error code C-D011

I worked this problem a long time ago. I uploaded the corrections, unfortunately C-D011 returned after three months - the machine went to parts.

[radd]

Re: Bizhub C308 C368 error code C-D011

I worked this problem a long time ago. I uploaded the corrections, unfortunately C-D011 returned after three months - the machine went to parts.

Hopefully I will have better luck, these machines have just been refurbished ( or so they say )

Find out tomorrow

[Bix]

Re: Bizhub C308 C368 error code C-D011

Hey! I also have a C364e with a CD050 which I was unable to solve. Does the technical module also apply to this model? The only way to solve this is to disable HDD. I have already replaced HDD but without success. Occasionally returns CD011. I was even thinking of replacing MFPB. This printer is in my lab, so I haven't really investigated how to fix it.

[karel]

Re: Bizhub C308 C368 error code C-D011

Bix try A5C10Y0-F000-GDC-M1.exe

[avecosat]

Re: Bizhub C308 C368 error code C-D011

The only way is to change the MFPB with the firmware the problem returns

[radd]

Re: Bizhub C308 C368 error code C-D011

Just to update:


I restarted my 2 machines with the C-D011 error today, when I did neither one showed the error

so quick as I could I installed the GXX-B0 ( to update the SATA firmware )

so far so good been running all day, fingers crossed

[Copier repairman]

Re: Bizhub C308 C368 error code C-D011

will need the following files
You can help me.
canonrp@naver.com
jabattgg@gmail.com


Recovery Tool firmware
A7PU0Y0-F000-GXX-A8


Preventive firmware
A7PU0Y0-F000-GXX-B0


USB-BOOT firmware
A7PU0Y0-F000-GG3-54


USB-FW firmware
A7PU0Y0-F000-GC3-54


USB-SATA firmware
A7PU0Y0-F000-GXX-A6

[Zesti]

Re: Bizhub C308 C368 error code C-D011

Just for an exprt advise on D011...got this D011 call from customer on C368. The fault was intermitent and randomly. I was in field so vsited the customer and turned off hdd. Worked fine since last week. Customer complained about scanning capcity. So should go for HDD replacement or should I try FW first. I think HDD was going down...

[Tomas Chuah]

Re: Bizhub C308 C368 error code C-D011

My Bizhub C368 also had this code C-D011 lately,

I need this 2 firmware files to slove the error.

A7PU0Y0-F000-GXX-A8
A7PU0Y0-F000-GXX-B0

Hopefully and apprciates to help me getting this two firmware files here.


Thank you.