BH-C-360, magenta streaks

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3297

    BH-C-360, magenta streaks

    Anyone seen this with the BH-C-360?

    Streaks look "cleaning-blade-ish" and appear from time to time irregularly. Seen for the moment only with printing since the machine is making mainly 95% prints not copies. Long edge feeding first but the feeding direction in the samples is unknown.

    Not believing that it would make a difference but I changed the Magenta Drum unit and Developing unit already. Problem persists. Many weeks they do not appear than suddenly several in one day than again days without.

    Any idea?

    HansMagentaErrorSCAN-C360-20070609400.jpgmagentaerror 2 SCAN-C360-20070609400.jpg
    " Sent from my Intel 80286 using MS-DOS 2.0 "
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7931

    #2
    Re: BH-C-360, magenta streaks

    Originally posted by Hansoon
    Anyone seen this with the BH-C-360?

    Streaks look "cleaning-blade-ish" and appear from time to time irregularly. Seen for the moment only with printing since the machine is making mainly 95% prints not copies. Long edge feeding first but the feeding direction in the samples is unknown.

    Not believing that it would make a difference but I changed the Magenta Drum unit and Developing unit already. Problem persists. Many weeks they do not appear than suddenly several in one day than again days without.

    Any idea?

    Hans[ATTACH=CONFIG]46110[/ATTACH][ATTACH=CONFIG]46111[/ATTACH]
    Classic transfer belt marks, replace the transfer unit.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • Bix
      Service Manager

      1,000+ Posts
      • Apr 2018
      • 1421

      #3
      Re: BH-C-360, magenta streaks

      In my case, it is completely clogged where it is discharged into the waste toner box (I used aftermarket toner). I opened the belt cleaning blade and sucked in with the toner vacuum cleaner. However, the problem was resolved for a short time.

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7635

        #4
        Re: BH-C-360, magenta streaks

        Originally posted by Bix
        In my case, it is completely clogged where it is discharged into the waste toner box (I used aftermarket toner). I opened the belt cleaning blade and sucked in with the toner vacuum cleaner. However, the problem was resolved for a short time.
        Should clean short pipe between ITB waste toner section and WTB.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • Bix
          Service Manager

          1,000+ Posts
          • Apr 2018
          • 1421

          #5
          Re: BH-C-360, magenta streaks

          I have considered the age of the printer. In the end we sold a c227

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7635

            #6
            Re: BH-C-360, magenta streaks

            Originally posted by Bix
            I have considered the age of the printer. In the end we sold a c227
            If they are color exacting...what a major downgrade for them
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • Bix
              Service Manager

              1,000+ Posts
              • Apr 2018
              • 1421

              #7
              Re: BH-C-360, magenta streaks

              Originally posted by tsbservice
              If they are color exacting...what a major downgrade for them

              I don't love many c227 either. But luckily, quality is not a requirement for this customer. He had C360 because taken in a judicial auction.

              Comment

              • Hansoon
                Field Supervisor

                Site Contributor
                2,500+ Posts
                • Sep 2007
                • 3297

                #8
                Re: BH-C-360, magenta streaks

                Guys its a rental so I'm NOT interested in an upgrade. These old machines are otherwise doing very, very well for me.

                Your idea that the tonerpipe is clogged sounds very logic but why only Magenta?

                This starts me thinking however and I will check the machine if somehow fresh toner is dropping from the toner bottle area which is just above the TB. A lump of toner falling down would perhaps cause exactly this effect......

                Thanks for thinking with me.

                Hans
                " Sent from my Intel 80286 using MS-DOS 2.0 "

                Comment

                • Bix
                  Service Manager

                  1,000+ Posts
                  • Apr 2018
                  • 1421

                  #9
                  Re: BH-C-360, magenta streaks

                  I honestly don't know, but even in my case it was only magenta. It also causes irreparable damage on the TBI after a while. It could also be the filter channel blocked but I don't remember if there is on this model.

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7635

                    #10
                    Re: BH-C-360, magenta streaks

                    Hans I believe you have another working(may be used) TBU. I would swap it and leave the customers run machine for a few days.
                    My guess is there is chance 90% issue would vanish.
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • Toxic
                      Senior Tech

                      500+ Posts
                      • Dec 2009
                      • 690

                      #11
                      Re: BH-C-360, magenta streaks

                      I have this few times on C220 and C224e, i manage to find cheaply only ITB cleaning blade from china and it works ok.
                      Replacement part costs less than $10.
                      It is nice also that ITB cleaner blade is the same for C220 and C224e so i always have few of it on the stock.

                      Comment

                      • Hansoon
                        Field Supervisor

                        Site Contributor
                        2,500+ Posts
                        • Sep 2007
                        • 3297

                        #12
                        Re: BH-C-360, magenta streaks

                        Interesting info guys but why only Magenta??

                        Hans
                        " Sent from my Intel 80286 using MS-DOS 2.0 "

                        Comment

                        • Toxic
                          Senior Tech

                          500+ Posts
                          • Dec 2009
                          • 690

                          #13
                          Re: BH-C-360, magenta streaks

                          In my cases it was not always magenta,sometimes that line was like green/grey sometimes like magenta/red, probably it have some relation what user prints before or its smeared toner residue from color registration magenta patern on the belt , can not tell for sure...

                          Comment

                          • femaster
                            Service Manager

                            1,000+ Posts
                            • May 2011
                            • 1417

                            #14
                            Re: BH-C-360, magenta streaks

                            Originally posted by Hansoon
                            Your idea that the tonerpipe is clogged sounds very logic but why only Magenta?
                            Hans
                            I'm going to go with transfer belt as well. The reason I have seen leaving only a magenta streak, in the approximate spot where that one is, is when the copier does the color calibration patches on the belt, magenta is the dominant color on that ITB sensor. The blade isn't cleaning properly there and the calibration patches are smearing, which leaves a streak on the first few pages printed after the calibration is run.
                            A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                            My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                            Comment

                            • ck1
                              Trusted Tech

                              250+ Posts
                              • Apr 2008
                              • 485

                              #15
                              Re: BH-C-360, magenta streaks

                              Originally posted by Hansoon
                              Anyone seen this with the BH-C-360?

                              Streaks look "cleaning-blade-ish" and appear from time to time irregularly. Seen for the moment only with printing since the machine is making mainly 95% prints not copies. Long edge feeding first but the feeding direction in the samples is unknown.

                              Not believing that it would make a difference but I changed the Magenta Drum unit and Developing unit already. Problem persists. Many weeks they do not appear than suddenly several in one day than again days without.

                              Any idea?

                              Hans[ATTACH=CONFIG]46110[/ATTACH][ATTACH=CONFIG]46111[/ATTACH]
                              Repalce TransferBelt Cleaning Blade

                              Comment

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