Request bizhub c220 firmware

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  • TryToCopy
    Technician

    Site Contributor
    • Jul 2020
    • 11

    Request bizhub c220 firmware

    Hi guys,
    recently I became the owner of an old Konica Minolta bizhub c220 which has never seen a firmware update.

    I'd be very grateful if someone would be able to send me a pm or mail since I wasn't able to find anything on the internet.

    Thanks in advance,
    greets,
    Clemens
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Request bizhub c220 firmware

    Originally posted by TryToCopy
    Hi guys,
    recently I became the owner of an old Konica Minolta bizhub c220 which has never seen a firmware update.

    I'd be very grateful if someone would be able to send me a pm or mail since I wasn't able to find anything on the internet.

    Thanks in advance,
    greets,
    Clemens
    are you having any problems with it?

    what makes you think you need firmware?

    Comment

    • TryToCopy
      Technician

      Site Contributor
      • Jul 2020
      • 11

      #3
      Re: Request bizhub c220 firmware

      Originally posted by Phil B.
      are you having any problems with it?

      what makes you think you need firmware?
      It is an old machine from the place i work, it had some issues so my boss bought a newer model and gave the old one to me, so i could try fixing the problems and use it for myself.
      Shortly after I got it, I read in some forums that suggested to reset the Printer through the Service Mode what I did then.
      All of the former software issues where fixed by that, but I had to put aside the project, due to a lack of time. That was 9 month ago.
      At my workplace the printer hasnt seen any technician, except me, for around 2 to 3 years. Makes it summed up around 3 to 4 years surely no firmeware update. (I don't know if there are any updates that came out in that time)

      A few days ago I started the project again and there seemed to be some functions missing some guys were talking about on a youtube video.
      So I was thinking that it might be due to a missing firmeware update.

      You can find screenshots of my printers firmeware dialog attached (page 4 and 5 have no entries)

      Greets
      Attached Files

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: Request bizhub c220 firmware

        Originally posted by TryToCopy
        It is an old machine from the place i work, it had some issues so my boss bought a newer model and gave the old one to me, so i could try fixing the problems and use it for myself.
        Shortly after I got it, I read in some forums that suggested to reset the Printer through the Service Mode what I did then.
        All of the former software issues where fixed by that, but I had to put aside the project, due to a lack of time. That was 9 month ago.
        At my workplace the printer hasnt seen any technician, except me, for around 2 to 3 years. Makes it summed up around 3 to 4 years surely no firmeware update. (I don't know if there are any updates that came out in that time)

        A few days ago I started the project again and there seemed to be some functions missing some guys were talking about on a youtube video.
        So I was thinking that it might be due to a missing firmeware update.

        You can find screenshots of my printers firmeware dialog attached (page 4 and 5 have no entries)

        Greets
        Ok great..
        But what 'function' is missing?
        Print out error log (pdf format) to give us an idea of what's going on.
        Firmware version info is great , but without knowing specifically what issues you have, is worthless to me.
        Knowing drum/dev life left would also be great.
        You say 3 - 4 years since a trained tech touched it, who has been replacing PM parts?

        Sent from my SM-G960U using Tapatalk

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7931

          #5
          Re: Request bizhub c220 firmware

          Originally posted by TryToCopy
          Hi guys,
          recently I became the owner of an old Konica Minolta bizhub c220 which has never seen a firmware update.

          I'd be very grateful if someone would be able to send me a pm or mail since I wasn't able to find anything on the internet.

          Thanks in advance,
          greets,
          Clemens
          Happy to help drop us an email

          www.copierfirmware.co.uk
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          ​

          Comment

          • TryToCopy
            Technician

            Site Contributor
            • Jul 2020
            • 11

            #6
            Re: Request bizhub c220 firmware

            Originally posted by Phil B.
            Ok great..
            But what 'function' is missing?
            Print out error log (pdf format) to give us an idea of what's going on.
            Firmware version info is great , but without knowing specifically what issues you have, is worthless to me.
            Knowing drum/dev life left would also be great.
            You say 3 - 4 years since a trained tech touched it, who has been replacing PM parts?

            Sent from my SM-G960U using Tapatalk
            The box and scan functions were missing and I thought it's because of the firmware.. In fact it's been because the HDD was set unmounted in Service Mode..
            Finally found the solution here:
            Bizhub c451 one-touch/user box registration is hidden in Administrator settings

            I've been replacing parts.

            Sorry for the inconvenience!

            Greets

            Comment

            • TryToCopy
              Technician

              Site Contributor
              • Jul 2020
              • 11

              #7
              Re: Request bizhub c220 firmware

              Originally posted by TryToCopy
              The box and scan functions were missing and I thought it's because of the firmware.. In fact it's been because the HDD was set unmounted in Service Mode..
              Finally found the solution here:
              Bizhub c451 one-touch/user box registration is hidden in Administrator settings

              I've been replacing parts.

              Sorry for the inconvenience!

              Greets
              Actually now I ran into an issue where I think that I'd really need the firmware to solve.. Please correct me if I'm wrong.
              I'm presented with the "No Animation Guide Data Available" since the HDD seems to be formated.

              Greets

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22808

                #8
                Re: Request bizhub c220 firmware

                Originally posted by TryToCopy
                Actually now I ran into an issue where I think that I'd really need the firmware to solve.. Please correct me if I'm wrong.
                I'm presented with the "No Animation Guide Data Available" since the HDD seems to be formated.

                Greets
                Congrats on getting the main issue resolved.
                Animation guides won't stop the functions of the copier.
                If you desire those files make a separate post requesting the files.
                For a small contribution to CTN that will earn you a CONTRIBUTOR badge. And the guys with the files you seak are more willing to help FOC.
                The monies go to the upkeep of this wonderful resource for the tech community.

                Sent from my SM-G960U using Tapatalk

                Comment

                • mga
                  Copier Technician

                  Site Contributor
                  1,000+ Posts
                  • Dec 2010
                  • 1393

                  #9
                  Re: Request bizhub c220 firmware

                  Originally posted by TryToCopy
                  Actually now I ran into an issue where I think that I'd really need the firmware to solve.. Please correct me if I'm wrong.
                  I'm presented with the "No Animation Guide Data Available" since the HDD seems to be formated.

                  Greets
                  Well done and thank you for letting us know the outcome
                  Regards Mark

                  FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                  RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                  https://copierservices.simdif.com

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7635

                    #10
                    Re: Request bizhub c220 firmware

                    When you do Initialize All in System 1 sometimes it will disable HDD common rookie mistake. Just do some more googling and as in your case you will find. But in fact nowadays 9 people out of 10 don't know how to do Internet search mostly because of lack of grey matter(with honorable mention of laziness).
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • TryToCopy
                      Technician

                      Site Contributor
                      • Jul 2020
                      • 11

                      #11
                      Re: Request bizhub c220 firmware

                      Originally posted by tsbservice
                      When you do Initialize All in System 1 sometimes it will disable HDD common rookie mistake. Just do some more googling and as in your case you will find. But in fact nowadays 9 people out of 10 don't know how to do Internet search mostly because of lack of grey matter(with honorable mention of laziness).
                      Actually I didn't Initialize All in System 1, I'm pretty sure that I've made a rookie mistake at some other point, but thats maybe because of I'm a rookie with Konica Minolta bizhub printers?
                      Everything I did sounded reasonable for me, but clearly something went a way not intended.

                      I'm very happy that out there are people like Phil B. who really trys to help without being that kind of offensive...

                      What's your contribution to solve this problem with a statement like:
                      Originally posted by tsbservice
                      But in fact nowadays 9 people out of 10 don't know how to do Internet search mostly because of lack of grey matter(with honorable mention of laziness).
                      If you clearly have no idea how much time i spent trying to fix the machine?

                      Comment

                      • mga
                        Copier Technician

                        Site Contributor
                        1,000+ Posts
                        • Dec 2010
                        • 1393

                        #12
                        Re: Request bizhub c220 firmware

                        Wow
                        Regards Mark

                        FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                        RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                        https://copierservices.simdif.com

                        Comment

                        • Phil B.
                          Field Supervisor

                          10,000+ Posts
                          • Jul 2016
                          • 22808

                          #13
                          Re: Request bizhub c220 firmware

                          Originally posted by TryToCopy
                          Actually I didn't Initialize All in System 1, I'm pretty sure that I've made a rookie mistake at some other point, but thats maybe because of I'm a rookie with Konica Minolta bizhub printers?
                          Everything I did sounded reasonable for me, but clearly something went a way not intended.

                          I'm very happy that out there are people like Phil B. who really trys to help without being that kind of offensive...

                          What's your contribution to solve this problem with a statement like:

                          If you clearly have no idea how much time i spent trying to fix the machine?
                          thanks for the kudos.

                          BUT I respectfully request you watch your tone/attitude with users here esp the ones that know what the fuck they are talking about. TBS is a GREAT tech and is willing to help ANYONE out there that requires help.

                          Keep that 'tude up and you will start earning RED CARDS. Just a word of warning .. take it or leave it dude.

                          Comment

                          • tsbservice
                            Field tech

                            Site Contributor
                            5,000+ Posts
                            • May 2007
                            • 7635

                            #14
                            Re: Request bizhub c220 firmware

                            Maybe I didn't make myself clear. I'm not criticize you at all, in fact you find by yourself right solution which gives you at a top of most people coming here pretending for free tech's help and firmware. So more than often Phil B aka Dentist had to pull basic information from topic starter. It's actually refreshing to see someone asking intelligent questions and very satisfying when people give others feedback. Unfortunately that is rather to be seen here. That was my point.
                            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                            Comment

                            • mga
                              Copier Technician

                              Site Contributor
                              1,000+ Posts
                              • Dec 2010
                              • 1393

                              #15
                              Re: Request bizhub c220 firmware

                              I think he be ok he's just joined and he's a made contribution let's give him the benefit of doubt and start again.
                              Regards Mark

                              FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                              RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                              https://copierservices.simdif.com

                              Comment

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