Bizhub C3850

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  • dfc1214
    Junior Member

    Site Contributor
    • Jul 2020
    • 1
    #1

    Bizhub C3850

    I have a Bizhub C3850 that is showing a D093 error code.
    I just replaced the hard drive on this machine, and after further investigation into the error logs it indicates a "C151 ROM Contents Error upon Startup" which I assume is because there is no firmware installed on the new hard drive.

    Does anyone have the firmware for the C3850?
    Or know where it can be downloaded?

    Thanks for any help!
    Tags: c3850, drive, error, firmware
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: Bizhub C3850

      Originally posted by dfc1214
      I have a Bizhub C3850 that is showing a D093 error code.
      I just replaced the hard drive on this machine, and after further investigation into the error logs it indicates a "C151 ROM Contents Error upon Startup" which I assume is because there is no firmware installed on the new hard drive.
      Does anyone have the firmware for the C3850?
      Or know where it can be downloaded?
      Thanks for any help!
      personally I think being an end user this is above your pay grade best hire a trained tech.

      firmware is copyrighted material ... not available to anyone other than a TRAINED tech.

        Comment

        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5463
          #3
          Re: Bizhub C3850

          Of he becomes a contributor I can point him in the right direction
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

            Comment

            • femaster
              Service Manager

              1,000+ Posts
              • May 2011
              • 1417
              #4
              Re: Bizhub C3850

              I'm assuming that you formatted the new hard drive after installing it?
              A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
              My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

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