Hi guys. Just fly over one C364e machine with touch panel completely unresponsive to touches. It goes to ready, it prints fine, buttons are working but touch not.
Strange thing is I went into SM via trouble reset door and touch worked perfectly. I saw a lot of C-FA14 errors in history and also one C-D411.
When I perform full self-diagnostic machine ended it with C-4091 which was recovered upon reboot.
I will try FW first but in your experience and wisdom where should I start with parts - Panel assembly, MFPB, interface cable, other?
Should I try calibration of panel via USB memory?
TIA
Strange thing is I went into SM via trouble reset door and touch worked perfectly. I saw a lot of C-FA14 errors in history and also one C-D411.
When I perform full self-diagnostic machine ended it with C-4091 which was recovered upon reboot.
I will try FW first but in your experience and wisdom where should I start with parts - Panel assembly, MFPB, interface cable, other?
Should I try calibration of panel via USB memory?
TIA
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