C250i does not boot...

[Bix]

Re: C250i does not boot...

Hi, your problem is most likely the SSD Storage Board.
Proper formatting or replacement will allow you to restore your C250i.
With the G00-B5 they theoretically worked to solve this problem

With the G00-B5 they theoretically worked to solve this problem. I say theoretically because Konica Minolta said the same for the two previous firmwares. But this time it seems to work. I hope this is the case for the long term.


Additional note: on reset, "New electronic board detected" may appear. In this case you will have to initialize the printer from scratch so I recommend bringing any file Movie Data, PDF/A etc ...

[tech51]

Re: C250i does not boot...

Hi, your problem is most likely the SSD Storage Board.
Proper formatting or replacement will allow you to restore your C250i.
With the G00-B5 they theoretically worked to solve this problem

With the G00-B5 they theoretically worked to solve this problem. I say theoretically because Konica Minolta said the same for the two previous firmwares. But this time it seems to work. I hope this is the case for the long term.


Additional note: on reset, "New electronic board detected" may appear. In this case you will have to initialize the printer from scratch so I recommend bringing any file Movie Data, PDF/A etc ...

[Bix]

Re: C250i does not boot...

[hobbele]

Re: C250i does not boot...

Hello everybody,
Unfortunately the machine is still not running.

I tried the Reset Tool first.
Then I renewed the storage board without success.
I renewed the PWB Assembly (PWB-BASE ASSY) without success.
And then also the PWB Assembly (CPUB).

I only swapped the boards one by one. So the data shouldn't have been lost.

When I start the firmware update, the MFP controller runs up to 70%, then NG comes.

I also asked the customer again whether the machine had problems before.
She told me that the machine was "offline" before the error.

The next step we are going to take is to contact Konica Minolta support.

When the machine is running again and I know what the problem was. I will be happy to report to you.

[Bix]

Re: C250i does not boot...

Hi, have you tried the G00-B5 firmware? This solves several problems.
Disconnect ADF (including dual scan card) temporarily during update if it gives you NG again.


I ask you to restore original CPUB (so if you have put new CPUB, remove and put back its original one) and just change the SSDB to a new one. Don't change both at the same time because otherwise it's a big deal!

[hobbele]

Re: C250i does not boot...

Hi, have you tried the G00-B5 firmware? This solves several problems.
Disconnect ADF (including dual scan card) temporarily during update if it gives you NG again.


I ask you to restore original CPUB (so if you have put new CPUB, remove and put back its original one) and just change the SSDB to a new one. Don't change both at the same time because otherwise it's a big deal!

I forgot to say that. yes sure i did that. I've even tried the B6 firmware as well. But at 70% MFP Controller it fails

i will never change both at the same time ��

[Bix]

Re: C250i does not boot...

I think I read "you have renewed the storage board". So I guess you didn't replace but you just formatted, is that correct?


Maybe the file system is damaged so even if you try to format it doesn't actually fix the problem. Low-level formatting is required here. Honestly, I prefer to send the part as warranty and have another one sent. Time is money and I honestly don't want to waste days on a cursed SSDB.Time is money and I honestly don't want to waste days on a cursed SSDB. It does not cost much.


Try to change it and let me know.
Good job!

[hobbele]

Re: C250i does not boot...

I ordered and installed a new storage board. But I also tried again and again with the old storage board.
With the old storage board, however, the firmware update goes directly to NG (MFP controller).
And unfortunately I haven't found a suitable adapter for the M2 yet. Maybe someone has a link?

[Bix]

Re: C250i does not boot...

I ordered and installed a new storage board. But I also tried again and again with the old storage board.
With the old storage board, however, the firmware update goes directly to NG (MFP controller).
And unfortunately I haven't found a suitable adapter for the M2 yet. Maybe someone has a link?

Okay, but the result is not clear to me. What accesses with the new Storage Board? I have solved, for now, always with a new Storage Board. Be careful, it also takes 10-15 minutes when you install the firmware with the new Storage Board. But it shouldn't give you any errors (the only flaw is that the printer will need to be reconfigured).

Here you can buy adapter for M2: ELUTENG USB 3.0 Festplattengehause fur M2 Adapter: Amazon.de: Computer & Zubehor

But I repeat to you, better change it with a new one if you don't want to waste any more time. In the future you will be able to experiment with the reset when you have more time and a happy customer that the printer is working again.

[hobbele]

[BR549]

Re: C250i does not boot...

Have you tried this? I had a C360i this morning that kept getting stuck at about 25% on the boot up progress bar while I was trying to upgrade to B5. I did this and it's doing much better so far.
Extended boot up time or possible C-2204 service codeProblem Solution
ID: KBA00052513
Related Products:bizhub C250i,bizhub C300i,bizhub C360i
Related Options:


Problem
Extended boot up time or possible C-2204 service code.

Solution
CAUSE: Poor connector connection

SOLUTION: The following connector is a new style lock connector it is located just under the expansion control board located in the back of the machine on the top right see image below Expansion Control board is #1 in image, Connector is shown in the image 2.

Image 1



Image 2


Attachments
52513 1.png (33 KB)
52513 2.png (13 MB)

[hobbele]

Re: C250i does not boot...

No, I haven't tested that yet because I don't know where you got the document from! :-D
I searched KNOVA and found nothing. Can you tell me where you got that from


Many thanks

[BR549]

Re: C250i does not boot...

No, I haven't tested that yet because I don't know where you got the document from! :-D
I searched KNOVA and found nothing. Can you tell me where you got that from


Many thanks

I got it from the Konica web site here in the US.

[hobbele]

Re: C250i does not boot...

https://onyxweb.mykonicaminolta.com/ ?

My EU Login does not work....

[BR549]

Re: C250i does not boot...

https://onyxweb.mykonicaminolta.com/ ?

My EU Login does not work....

I posted the whole document already. The attachments are only enlarged pics of the same pics.