konica 6500 c-2411

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  • jorge_costa_cv
    Technician
    • Dec 2011
    • 12

    konica 6500 c-2411

    hi .
    i have a konica 6500 and give an error c-2411.
    i changed the sensor on the dveloper still the same. i made an io test io-54-00 and 54-03 54-06 all in paramater stiil 00.

    in atachment teh print screen.

    can ani one help me??

    thanks118166810_2417919068507159_2187126785820386241_n.jpg118085820_309085670174567_6850644690280576928_n.jpg118254460_667486357485540_8476719055739101809_n.jpg
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5463

    #2
    Re: konica 6500 c-2411

    Error
    C-2411,C-2412,C-2413,C-2414

    Root Cause
    C-2411, C-2412, C-2413 or C-2414 at power up or intermittently. Codes may be indicated when performing the drum adjustments.

    Workaround/Fix
    PROBABLE CAUSES:
    1. OPEN ICP15, 12V DC fuse (fuse type = ICP-S1.0) on the Printer Control Board (Printer Control Unit).
    Check the fuse on the PRCB and replace the board as necessary (p/n A03U R7B5 00).

    2. Failed TCR Sensor.
    Replace the Toner Density Sensor (p/n A03U M508 01) for the Developing Unit indicated by the failure code.


    3. Failed Process unit wiring harness connectors.
    Replace the Process Detection Wiring/1 (p/n A03U N110 01) and Process Detection Wiring/2 (p/n A03U N111 02).
    Note: Process Detection Wiring/2 is only listed in the bizhub PRO C6500/C5500 Parts Manual.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • jorge_costa_cv
      Technician
      • Dec 2011
      • 12

      #3
      Re: konica 6500 c-2411

      Originally posted by Synthohol
      Error
      C-2411,C-2412,C-2413,C-2414

      Root Cause
      C-2411, C-2412, C-2413 or C-2414 at power up or intermittently. Codes may be indicated when performing the drum adjustments.

      Workaround/Fix
      PROBABLE CAUSES:
      1. OPEN ICP15, 12V DC fuse (fuse type = ICP-S1.0) on the Printer Control Board (Printer Control Unit).
      Check the fuse on the PRCB and replace the board as necessary (p/n A03U R7B5 00).

      2. Failed TCR Sensor.
      Replace the Toner Density Sensor (p/n A03U M508 01) for the Developing Unit indicated by the failure code.


      3. Failed Process unit wiring harness connectors.
      Replace the Process Detection Wiring/1 (p/n A03U N110 01) and Process Detection Wiring/2 (p/n A03U N111 02).
      Note: Process Detection Wiring/2 is only listed in the bizhub PRO C6500/C5500 Parts Manual.

      hi i need the manual service to see where i can find (fuse type = ICP-S1.0) on the Printer Control Board (Printer Control Unit).

      i changed the toneer
      Toner Density Sensor but still same error

      Comment

      • femaster
        Service Manager

        1,000+ Posts
        • May 2011
        • 1417

        #4
        Re: konica 6500 c-2411

        Originally posted by jorge_costa_cv
        hi i need the manual service to see where i can find (fuse type = ICP-S1.0) on the Printer Control Board (Printer Control Unit).

        i changed the toneer
        Toner Density Sensor but still same error
        It's ICP15 according to Synthohol's. The service manual probably isn't going to be of any help as it most likely isn't going to point out the location of the fuse on the board. The fuse will almost certainly be a surface-mount fuse. They aren't meant to be replaced (though they can be if you know how), you are meant to just replace the whole board. You are going to have to take the time and look over the entire board until you find it. Once found, test it for continuity and go from there.
        A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
        My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

        Comment

        • tulintron
          Senior Tech

          Site Contributor
          500+ Posts
          • Jul 2014
          • 651

          #5
          Re: konica 6500 c-2411

          Another case is the processing unit. Check the closure of the unit. Bad closing generates error codes. There is a connector at the rear of the unit. Clean it
          https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

          Comment

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