Marketplace Software Switch Settings

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  • oliver88
    Technician

    Site Contributor
    • Aug 2020
    • 20

    Marketplace Software Switch Settings

    Hello

    Does anyone know what the correct marketplace switch settings are for marketplace to work on a C300i?

    I have the latest firmware but it says firmware update needed, I think it's software switch related as my installer disables it by default because he hates it.

    Thanks
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5463

    #2
    Re: Marketplace Software Switch Settings

    just asking, why do you even want it?
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • oliver88
      Technician

      Site Contributor
      • Aug 2020
      • 20

      #3
      Re: Marketplace Software Switch Settings

      Because I want the connector apps it offers

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 7934

        #4
        Re: Marketplace Software Switch Settings

        Originally posted by oliver88
        Hello

        Does anyone know what the correct marketplace switch settings are for marketplace to work on a C300i?

        I have the latest firmware but it says firmware update needed, I think it's software switch related as my installer disables it by default because he hates it.

        Thanks

        SW 172 HEX 01 hides marketplace so I would assume HEX 00 enables it?

        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        Comment

        • oliver88
          Technician

          Site Contributor
          • Aug 2020
          • 20

          #5
          Re: Marketplace Software Switch Settings

          When I enable Hex 00, it reverts back to Hex 01 hmmm

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7635

            #6
            Re: Marketplace Software Switch Settings

            Originally posted by oliver88
            When I enable Hex 00, it reverts back to Hex 01 hmmm
            Do you have SM?
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • oliver88
              Technician

              Site Contributor
              • Aug 2020
              • 20

              #7
              Re: Marketplace Software Switch Settings

              Service Mode? Yes I do

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22808

                #8
                Re: Marketplace Software Switch Settings

                Originally posted by oliver88
                Service Mode? Yes I do
                i think he talking about SERVICE MANUAL

                Comment

                • oliver88
                  Technician

                  Site Contributor
                  • Aug 2020
                  • 20

                  #9
                  Re: Marketplace Software Switch Settings

                  Yes, I have that too

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7635

                    #10
                    Re: Marketplace Software Switch Settings

                    Originally posted by oliver88
                    Service Mode? Yes I do

                    I forgot you're probably enduser. Yes I asked about service manual.

                    Edit:
                    Then study it. Your answer is in there. I can tell you needed Hex but it's better for you to learn a bit if you're going to modify sevice mode settings.
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • oliver88
                      Technician

                      Site Contributor
                      • Aug 2020
                      • 20

                      #11
                      Re: Marketplace Software Switch Settings

                      Originally posted by tsbservice
                      😆
                      I forgot you're probably enduser. Yes I asked about service manual.
                      Yes, I have the service manual haha

                      The marketplace app works but gets stuck when I enter my login details, and the IWS installer on the PC says the firmware needs upgrading - but it is the latest firmware.

                      I think my tech disabled a SWW switch, but IDK which one

                      Comment

                      • Phil B.
                        Field Supervisor

                        10,000+ Posts
                        • Jul 2016
                        • 22808

                        #12
                        Re: Marketplace Software Switch Settings

                        Originally posted by oliver88
                        Yes, I have that too
                        then READ IT

                        Comment

                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 7635

                          #13
                          Re: Marketplace Software Switch Settings

                          Originally posted by oliver88
                          Yes, I have the service manual haha

                          The marketplace app works but gets stuck when I enter my login details, and the IWS installer on the PC says the firmware needs upgrading - but it is the latest firmware.

                          I think my tech disabled a SWW switch, but IDK which one
                          I edited my last post as you confirmed that have manual. Just search for sw 172.
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                          Comment

                          • oliver88
                            Technician

                            Site Contributor
                            • Aug 2020
                            • 20

                            #14
                            Re: Marketplace Software Switch Settings

                            Originally posted by tsbservice
                            I edited my last post as you confirmed that have manual. Just search for sw 172.
                            There is nothing in there under SW 172, I have searched the entire document

                            Comment

                            • copier tech
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2014
                              • 7934

                              #15
                              Re: Marketplace Software Switch Settings

                              Originally posted by oliver88
                              When I enable Hex 00, it reverts back to Hex 01 hmmm
                              Here ya go

                              SW 172 HEX 05.pdf
                              Let us eat, drink, and be merry, because tomorrow we may die!

                              For all your firmware & service manual needs please visit us at:

                              www.copierfirmware.co.uk - www.printerfirmware.co.uk

                              Comment

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