Konica Bizhub C558 Skewing & Jamming

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  • yasminhuss
    Junior Member
    • Sep 2020
    • 2

    Konica Bizhub C558 Skewing & Jamming

    Hi Guys

    i Have a bizhub c558- It is skewing everything from all paper trays and bypass (changed bypass rollers because it was originally skewing through the bypass, but the problem is now everywhere). It is also experiencing jamming on double sided prints. The skewing isn't major, but it's still visible. Any ideas?

    Thanks!
    Last edited by yasminhuss; 09-21-2020, 12:48 PM.
  • fatduke
    Technician

    50+ Posts
    • Jun 2020
    • 75

    #2
    Re: Konica Bizhub C558 Skewing & Jamming

    Hi dear,

    1 million copies?

    It seems too old for a new refurbishing way, so my opinion, if you don't want to spend a lot of money for a MK and other components:
    use it for spare parts.

    If you would to give a new life to the machine, first make a total amount of:

    - Drum kits
    - Developers (new ones or powder with reset chip but aren't KM OEM parts)
    - Transfer belt + Transfer Roller
    - Toner Filter
    - Pickup Rollers - Bypass Feed Roller
    - ADF MK
    - Paper Tray Cassette 1+2 (3)
    - Finisher (if installed)
    - FUSER

    Then, last but non least, removing paper debris, toner debris, dust...etc..

    So, then try to understand if is it a good way to refurbishing the machine.

    It's my opinion and then the last one you can try to replace all expired consumables but I dunno now which parts
    need to be removed.

    Cheers!

    Comment

    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7700

      #3
      Re: Konica Bizhub C558 Skewing & Jamming

      Originally posted by yasminhuss
      Hi Guys,

      I've got a Bizhub C558 thats done over 1 mill prints. It is skewing everything from all paper trays and bypass (changed bypass rollers but the problem is everywhere). It is also experiencing jamming particularly on double sided prints. The skewing isn't major, but it's still visible. Any ideas?

      Thanks!
      Assuming from your description that you are not tech it would be very difficult to guide you remotely to problems solving. And relatively high counter doesn't help either many consumables may be overdue plus some other parts. On other hands could be as simple as teared piece of paper. My advice is to look for KM tech.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

      Comment

      • yasminhuss
        Junior Member
        • Sep 2020
        • 2

        #4
        Re: Konica Bizhub C558 Skewing & Jamming

        Originally posted by tsbservice
        Assuming from your description that you are not tech it would be very difficult to guide you remotely to problems solving. And relatively high counter doesn't help either many consumables may be overdue plus some other parts. On other hands could be as simple as teared piece of paper. My advice is to look for KM tech.
        Thanks, but I am a tech. No parts are due on the machine.

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7700

          #5
          Re: Konica Bizhub C558 Skewing & Jamming

          Originally posted by yasminhuss
          Thanks, but I am a tech. No parts are due on the machine.
          Then start by proper describing what have you tried or done. Changed bypass rollers won't improve skewing from all trays at all. Every tech here knows that information you provided is close to nonexistent.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

          Comment

          • xman
            Technician
            • Aug 2010
            • 48

            #6
            Re: Konica Bizhub C558 Skewing & Jamming

            I too am having the same issue with skewing.
            I initially thought it was only from the bypass tray as the client was only using card stock from the bypass and it was very noticable. Not as noticable with standard A4 80gsm paper.
            Thinking it was only the bypass, I replaced the feed rollers. That didnt make a difference.
            I then used card stock and printed from all trays with the same skewing result.
            I suspect the issue is occuring in the registration section. I have noticed that the registration roller bushings rotate significantly when compared to an identical model machine. The bushings seemed to have worn a notch in the frame. I suspect this is causing the issue but I can't prove it without replacing the frame (Big job)
            Has anyone had this issue and is there a solution?

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5515

              #7
              Re: Konica Bizhub C558 Skewing & Jamming

              use J-B Weld to fill the gap behind the bushing. let harden overnight.
              this of course implies taking the tension off the shaft first
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

              Comment

              • REGSIS
                Trusted Tech

                250+ Posts
                • May 2016
                • 434

                #8
                Re: Konica Bizhub C558 Skewing & Jamming

                High couner like 900k - replace registration roller and bushings x4.
                Low counter - check the position of right side door and correct if necessary. Mark initial position as a reference point. There are marks on middle and top.

                Comment

                • byronf
                  Senior Member

                  100+ Posts
                  • Sep 2017
                  • 109

                  #9
                  Re: Konica Bizhub C558 Skewing & Jamming

                  Originally posted by yasminhuss
                  Hi Guys

                  i Have a bizhub c558- It is skewing everything from all paper trays and bypass (changed bypass rollers because it was originally skewing through the bypass, but the problem is now everywhere). It is also experiencing jamming on double sided prints. The skewing isn't major, but it's still visible. Any ideas?

                  Thanks!
                  Hi All,

                  I see a critical piece of this puzzle missing.

                  When is comes to Jams I speak 1 language with my techs. No jam code I hung up as we are now shooting in the Dark.

                  "WHAT IS THE JAM CODE"

                  Based on my experience I would say your paper feed drive assy needs to be replaced, alternatively you and strip replace the 1 way bearings (A02E561100) side.

                  Shot.jpg
                  Screenshot_20201114-104617.jpg

                  Comment

                  • Max
                    Senior Tech

                    500+ Posts
                    • Oct 2011
                    • 528

                    #10
                    Re: Konica Bizhub C558 Skewing & Jamming

                    There is a tech bulletin about it. Replace/clean reg bushing and replace the assembly the reg rollers are located in (don't forget the 2x mylars)

                    Comment

                    • Max
                      Senior Tech

                      500+ Posts
                      • Oct 2011
                      • 528

                      #11
                      Re: Konica Bizhub C558 Skewing & Jamming

                      Originally posted by byronf
                      Hi All,

                      I see a critical piece of this puzzle missing.

                      When is comes to Jams I speak 1 language with my techs. No jam code I hung up as we are now shooting in the Dark.

                      "WHAT IS THE JAM CODE"

                      Based on my experience I would say your paper feed drive assy needs to be replaced, alternatively you and strip replace the 1 way bearings (A02E561100) side.

                      [ATTACH=CONFIG]47304[/ATTACH]
                      [ATTACH=CONFIG]47305[/ATTACH]
                      He never mentioned jamming. Just skewing.

                      Comment

                      • byronf
                        Senior Member

                        100+ Posts
                        • Sep 2017
                        • 109

                        #12
                        Re: Konica Bizhub C558 Skewing & Jamming

                        Originally posted by Max
                        He never mentioned jamming. Just skewing.
                        Screenshot_20201114-124832.jpg

                        Comment

                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 7700

                          #13
                          Re: Konica Bizhub C558 Skewing & Jamming

                          That's happening when one guy jumps on another thread and techs reply to who knows.
                          Anyway with loose and wobbly registration section it will skew and jam as well.
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                          Comment

                          • copier tech
                            Field Supervisor

                            5,000+ Posts
                            • Jan 2014
                            • 7978

                            #14
                            Re: Konica Bizhub C558 Skewing & Jamming

                            Originally posted by yasminhuss
                            Hi Guys

                            i Have a bizhub c558- It is skewing everything from all paper trays and bypass (changed bypass rollers because it was originally skewing through the bypass, but the problem is now everywhere). It is also experiencing jamming on double sided prints. The skewing isn't major, but it's still visible. Any ideas?

                            Thanks!

                            If you are getting a skew from all trays then you have an issue with the registration unit, this unit is responsible for removing a skew.

                            Remove this unit & check the bushings this is most likely why you have a duplex jamming issue as on the 2nd side the skew will get worse.


                            Let us eat, drink, and be merry, because tomorrow we may die!

                            For all your firmware & service manual needs please visit us at:

                            www.copierfirmware.co.uk - www.printerfirmware.co.uk

                            Comment

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