C2557 on a new C3300i

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  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8165

    #16
    Re: C2557 on a new C3300i

    Originally posted by REGSIS
    Bad IU. Warranty!

    A year passed since initial models and still this issue is not sorted out.

    Drums doesn't look like KM (different colour).
    Is this model rebranded?

    Replaced the K IU ran a few hundred full page black through TNR stayed around 6% so hopefully that's all it was,
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

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    • REGSIS
      Trusted Tech

      250+ Posts
      • May 2016
      • 435

      #17
      Re: C2557 on a new C3300i

      K should be OK now. Also check other colours for dumping toner to WTB.

      For me toner lasted for cca 2000 pages (instead 9000).
      If so, replace IU under warranty.

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      • splblazer91
        Trusted Tech

        100+ Posts
        • Jul 2014
        • 204

        #18
        Re: C2557 on a new C3300i

        Originally posted by copier tech

        Replaced the K IU ran a few hundred full page black through TNR stayed around 6% so hopefully that's all it was,
        The new FW fixes the issue of the IU failing early. Its a toner agitation issue.
        Make sure you disable marketplace and web browser before attempting to update FW. Also, wait at least 20 mins before you pull the plug on it. I have seen these things take forever.
        If it still wont go then format the storage board and try again.

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        • REGSIS
          Trusted Tech

          250+ Posts
          • May 2016
          • 435

          #19
          Re: C2557 on a new C3300i

          Originally posted by splblazer91
          The new FW fixes the issue of the IU failing early. Its a toner agitation issue.
          Make sure you disable marketplace and web browser before attempting to update FW. Also, wait at least 20 mins before you pull the plug on it. I have seen these things take forever.
          If it still wont go then format the storage board and try again.
          I suspected from the start ( a year ago) that this problem is a FW issue.
          But....
          When you unpack the printer and after few pages C-2558 is shown on the screen, check TCR value and it shows 12% you can only try to lower the value to 6.5%
          At 8% you get very faint printout.
          IU replaced and TCR value was normal.
          Is this a FW issue? I don't think so.

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          • avio2
            Trusted Tech

            100+ Posts
            • Jul 2010
            • 150

            #20
            Re: C2557 on a new C3300i

            hello , i have raed now aftwer open a 3d , anyone solution a problem?azzo:

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