Konica Minolta C454e - Does not wake up - Firmware

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  • mearmi
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2010
    • 344

    [Misc] Konica Minolta C454e - Does not wake up - Firmware

    Hi All

    Yesterday, installed Konica Minolta C454e. in the morning printer stopped responding.
    Display was off. Sub Power light was on and start button was Red. Restarted the printer and while printing got a message. Job deleted due to insufficient memory.

    Firmware is old A5C10Y0-F000-GD3-K9(00), is that could be a reason? Please also advise which one is new firmware for C454e

    A5C10Y0-F000-G20-M1 or A61F0Y0-F000-G20-M1 or?

    Many thanks

    mearmi
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5463

    #2
    Re: Konica Minolta C454e - Does not wake up - Firmware

    A5C10Y0-F000-G20-M1 is correct.
    do you need it?
    also permit (the ability to change) sleep mode in svc mode and turn off sleep in admin.
    sleep mode is a killer on the 4e's
    also bit sw 25 set to 60
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • mearmi
      Trusted Tech

      Site Contributor
      250+ Posts
      • Oct 2010
      • 344

      #3
      Re: Konica Minolta C454e - Does not wake up - Firmware

      Originally posted by Synthohol
      A5C10Y0-F000-G20-M1 is correct.
      do you need it?
      also permit (the ability to change) sleep mode in svc mode and turn off sleep in admin.
      sleep mode is a killer on the 4e's
      also bit sw 25 set to 60
      Many thanks for your prompt response. Yes I got it

      Will do as you advised.

      Thanks again for your continuous support and cooperation.

      Comment

      • mearmi
        Trusted Tech

        Site Contributor
        250+ Posts
        • Oct 2010
        • 344

        #4
        Re: Konica Minolta C454e - Does not wake up - Firmware

        Originally posted by Synthohol
        A5C10Y0-F000-G20-M1 is correct.
        do you need it?
        also permit (the ability to change) sleep mode in svc mode and turn off sleep in admin.
        sleep mode is a killer on the 4e's
        also bit sw 25 set to 60
        Please advise where to permit (the ability to change) sleep mode in svc mode

        Thanks

        Comment

        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5463

          #5
          [Administrator Settings] -> [System Settings] -> [Power
          Supply/Power Save Settings]
          . turn off completely and set power save to the max if you want.

          enjoy!
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

          Comment

          • mearmi
            Trusted Tech

            Site Contributor
            250+ Posts
            • Oct 2010
            • 344

            #6
            Re: Konica Minolta C454e - Does not wake up - Firmware

            Originally posted by Synthohol
            [Administrator Settings] -> [System Settings] -> [Power
            Supply/Power Save Settings]
            . turn off completely and set power save to the max if you want.

            enjoy!
            Many Thanks

            Comment

            • mearmi
              Trusted Tech

              Site Contributor
              250+ Posts
              • Oct 2010
              • 344

              #7
              Re: Konica Minolta C454e - Does not wake up - Firmware

              Originally posted by mearmi
              Many Thanks
              Many thanks. Today didn't get that problem. Machine is running smoothly. But couldn't update the firmware as machine does not detect the external memory (used the same external memory for other machine yesterday and it was working). Noticed one more thing in administrator Settings - user Box settings it just show number 6 7 8 only and in external memory function setting it shows only SAVE Document option.

              Thanks a lot

              Comment

              • Synthohol
                Certified Konica Expert

                Site Contributor
                5,000+ Posts
                • Mar 2016
                • 5463

                #8
                Re: Konica Minolta C454e - Does not wake up - Firmware

                admin mode, user box setting, external memory setting change all to yes.
                We know a thing or two because we've seen a thing or two.
                The medication helps though...

                Comment

                • copyman
                  Owner / Technician

                  Site Contributor
                  2,500+ Posts
                  • Sep 2005
                  • 4217

                  #9
                  Re: Konica Minolta C454e - Does not wake up - Firmware

                  I always turn off the sleep mode on all 4 series machines. To many issues when waking up (not me the copier ).

                  Seem to recall a special F/W for this issue but easier to just turn off in admin mode after doing what Synthohol posted.
                  Last edited by copyman; 10-16-2020, 06:18 PM.

                  Comment

                  • CompyTech
                    Super Tech

                    500+ Posts
                    • Feb 2011
                    • 706

                    #10
                    Re: Konica Minolta C454e - Does not wake up - Firmware

                    Disable power consumption in sleepmode and turn off weekly timer. Also sounds like your HDD is disabled, check in the service mode to see if it is set to Installed.

                    Comment

                    • Xehe
                      Technician

                      Site Contributor
                      • Oct 2020
                      • 11

                      #11
                      Re: Konica Minolta C454e - Does not wake up - Firmware

                      Hi,

                      How many different firmware is there to install on a factory reset c454e? I have that old FW aswell as the thread starter have. But it seems like a need the one for the guide to. Or is it the same?

                      Comment

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