Hi there and good evening
I work at an architecture company where I take care of most of the printing infrastructure, as a side thing. We don't have a lot, just a large format plotter and a konica bizhub c454 for smaller print outs.
I've been a frequent visitor to this forum and have usually found answers to my questions, a very helpful thing.
Unfortunately my last problem I could not solve after long crawly through endless pages. The following has occurred in the last week: We have always been perfectly able to scan and copy via the ADF, suddenly this stopped working and jamming. The original gets pulled in and runs through coming out on the underside. Suddenly it stops though, still sticking inside (roughly half of the page). The copy/scan is sent via email or comes out perfectly fine, the display although shows a paper jam (at 22/25). I have to pull out the paper open the lid and the problem is solved.
I found out that this has to do with the original stop position. The setting I could also localize in the service mode. However I have trouble adjusting it to the correct parameters. I believe the problem is minor and should be easy to solve and not recquire the necessity of a technician.
Can someone help?
All the best and thank you very much,
Florian
I work at an architecture company where I take care of most of the printing infrastructure, as a side thing. We don't have a lot, just a large format plotter and a konica bizhub c454 for smaller print outs.
I've been a frequent visitor to this forum and have usually found answers to my questions, a very helpful thing.
Unfortunately my last problem I could not solve after long crawly through endless pages. The following has occurred in the last week: We have always been perfectly able to scan and copy via the ADF, suddenly this stopped working and jamming. The original gets pulled in and runs through coming out on the underside. Suddenly it stops though, still sticking inside (roughly half of the page). The copy/scan is sent via email or comes out perfectly fine, the display although shows a paper jam (at 22/25). I have to pull out the paper open the lid and the problem is solved.
I found out that this has to do with the original stop position. The setting I could also localize in the service mode. However I have trouble adjusting it to the correct parameters. I believe the problem is minor and should be easy to solve and not recquire the necessity of a technician.
Can someone help?
All the best and thank you very much,
Florian
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