[Need Help] empty lines on printed document - Copytechnet.com

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blackcat4866

Master Of The Obvious

Site Contributor
10,000+ Posts

Join Date: Jul 2007

Posts: 22960
#16

11-23-2020, 02:51 PM

Re: [Need Help] empty lines on printed document

I guess that I have to point out here that the laser slit glass and the scanner slit glass, though performing a similar function, are two entirely different items. I really hope that this is result of a questionable translation, because if it isn't you have a long way to go to become a technician.
=^..^=

If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.

blackcat: Master Of The Obvious =^..^=
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CP-1015

Trusted Tech

Site Contributor
250+ Posts

Join Date: Nov 2020

Posts: 304
#17

11-23-2020, 05:15 PM

Re: [Need Help] empty lines on printed document

Hi,
1. Clean Laser glass not scanner glasses
2. Change Developer. Because it seems it is not realy black, only grey and foggy and somebodey wrote it already: There is something under Doctor plain (white lines).
3. Change drum and main wiper (together with developer)
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copiray

Technician

Join Date: Feb 2019

Posts: 29
#18

11-23-2020, 08:07 PM

Re: [Need Help] empty lines on printed document

Originally posted by Omar Faris

i dont think that the laser glass is dirty because scaning to pc gives good image, and printing from pc gives the same problem, so it's not the scaning laser glass problem

thanks for the idea

the laser has nothing to do with the scanner, remove the developer unit, if the developer is uniform throughout the magnetic roller, the problem has to be in the laser glass, remove the drum and check that the laser glass be clean
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copiray

Technician

Join Date: Feb 2019

Posts: 29
#19

11-23-2020, 08:10 PM

Re: [Need Help] empty lines on printed document

Originally posted by tsbservice

Both mentioned already. Pls try harder.

I have only given my opinion of the problem and I have requested more information, I do not understand the negative reputation
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greglogston

Technician

Join Date: Jul 2018

Posts: 34
#20

11-24-2020, 10:27 PM

Re: [Need Help] empty lines on printed document

Originally posted by Max

Dirty laser glass? Try the magic wand.

For a bizhub 350? Don't think that is correct.
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greglogston

Technician

Join Date: Jul 2018

Posts: 34
#21

11-24-2020, 10:31 PM

Re: [Need Help] empty lines on printed document

Originally posted by Omar Faris

Hello,
i need some help about my Konica Minolta Bizhub 350
The problem is that all the printed documents has a two or more empty lines,
i have added with this post a picture of the problem,

any reply will be appreciated.

My guess is that the felt behind where the drum and developer sit is falling apart and covering the printhead in a couple spots. Or the developer and/or the developing unit need replaced. My best bet is the felt is obstructing the printhead.
Comment
greglogston

Technician

Join Date: Jul 2018

Posts: 34
#22

11-24-2020, 10:32 PM

Re: [Need Help] empty lines on printed document

Originally posted by Max

Dirty laser glass? Try the magic wand.

You mean printhead ? And don't think there is a wand for the bizhub 350. Just good old fashioned manual cleaning.
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