Restart 454e

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  • uzi mana
    Technician
    • Jun 2012
    • 20

    Restart 454e

    HII
    i have two machines 454e and thay Restart several times and then rising When I turn off power completely and turn it on again they repeat the startup several times and then stabilize without a problem What needs to be done for a machine to stop booting?
  • Gift
    Service Manager

    1,000+ Posts
    • Mar 2011
    • 2413

    #2
    Re: Restart 454e

    Probably it's a faulty ssd board or hdd issue.

    Comment

    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 7934

      #3
      Re: Restart 454e

      Originally posted by uzi mana
      HII
      i have two machines 454e and thay Restart several times and then rising When I turn off power completely and turn it on again they repeat the startup several times and then stabilize without a problem What needs to be done for a machine to stop booting?
      If the machine comes to ready after you power off & on its not the SSD.

      Check the error history most likely C-2557 etc errors logged.
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • uzi mana
        Technician
        • Jun 2012
        • 20

        #4
        Re: Restart 454e

        Originally posted by Gift
        Probably it's a faulty ssd board or hdd issue.

        I replaced and did not help

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7934

          #5
          Re: Restart 454e

          Originally posted by uzi mana
          I replaced and did not help

          Did you check to see is any errors are in the history?
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          Comment

          • Gift
            Service Manager

            1,000+ Posts
            • Mar 2011
            • 2413

            #6
            Re: Restart 454e

            Originally posted by uzi mana
            I replaced and did not help
            Both? OK, try and see if the error comes up if the network cable is unplugged.

            Another thing what comes in my mind is the PSU. Does the machine collapse right in the moment when the print engine starts it's idle-initialisation run?
            You can try and start the machine with an open door to see what happens without the additional load from fuser, maindrive, fan etc.

            Comment

            • uzi mana
              Technician
              • Jun 2012
              • 20

              #7
              Re: Restart 454e

              [QUOTE=Gift;1636399]Both? OK, try and see if the error comes up if the network cable is unplugged.

              Another thing what comes in my mind is the PSU. Does the machine collapse right in the moment when the print engine starts it's idle-initialisation run?
              You can try and start the machine with an open door to see what happens without the additional load from fuser, maindrive, fan etc.[/


              i did and did not helpThe machine is not connected to the networkOnly copy

              After she finishes doing a restartIt works without a problem and also prints

              Comment

              • uzi mana
                Technician
                • Jun 2012
                • 20

                #8
                Re: Restart 454e

                Originally posted by copier tech
                Did you check to see is any errors are in the history?
                no eror

                Comment

                • Bix
                  Service Manager

                  1,000+ Posts
                  • Apr 2018
                  • 1421

                  #9
                  Re: Restart 454e

                  Hi, sure they're not connected to a faulty power strip? They have maximum power parameters. Is there a UPS? Is the ethernet cable powered?

                  Comment

                  • uzi mana
                    Technician
                    • Jun 2012
                    • 20

                    #10
                    Re: Restart 454e

                    Originally posted by Bix
                    Hi, sure they're not connected to a faulty power strip? They have maximum power parameters. Is there a UPS? Is the ethernet cable powered?
                    no ups and I took them to my lab

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7635

                      #11
                      Re: Restart 454e

                      Do Clear All Data in service mode.
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                      Comment

                      • uzi mana
                        Technician
                        • Jun 2012
                        • 20

                        #12
                        Re: Restart 454e

                        Originally posted by tsbservice
                        Do Clear All Data in service mode.

                        I exchanged memoryI replaced nvramI replaced h.d.dAnd still did not get along

                        Comment

                        • allan
                          RTFM!!

                          5,000+ Posts
                          • Apr 2010
                          • 5445

                          #13
                          Re: Restart 454e

                          Ok so as mentioned before will remain on if you leave the side door open?

                          Take a video of the machine starting up. That could help.
                          Whatever

                          Comment

                          • uzi mana
                            Technician
                            • Jun 2012
                            • 20

                            #14
                            Re: Restart 454e

                            Originally posted by allan
                            Ok so as mentioned before will remain on if you leave the side door open?

                            Take a video of the machine starting up. That could help.

                            Tomorrow morning I'll go up to a video site

                            Comment

                            • uzi mana
                              Technician
                              • Jun 2012
                              • 20

                              #15
                              Re: Restart 454e

                              Originally posted by uzi mana
                              Tomorrow morning I'll go up to a video site
                              454e.mp4 - SendUp

                              Comment

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