C-364e, not accepting firmware above J6...

[M94]

Re: C-364e, not accepting firmware above J6...

I've seen this on a few Toshibas, a few Konica Minoltas. NG on a few of the firmware pieces, but! ... if you select only one firmware piece at a time it will load it successfully. Then the next, then the next. Sure it's inconvenient, but I've had it work several times.

My theory is that the firmware files tend to grow in size with the various updates, which can tax the memory capabilities of the controller. By selecting only one piece at a time, it gets around that. Does that sound plausable?

=^..^=

Well since nobody else chimed in directly, I think that makes a ton of sense. Could easily be that over time the bloat of those entire files overwhelm a machine that was originally dealing with updates that were a fraction of the size. Makes perfect sense, and until proven otherwise it's the theory I will be subscribing to.

[copier tech]

Re: C-364e, not accepting firmware above J6...

V 6.05 is available now..Included with f/w version G9 this version pops up the SSD version # when you power up with the USB inserted..It will show SSD version 6.0x..If it's 02 it won't update, if it .03 it will auto update to 05. This stuff is almost 7 years old so I'm sure it's really not aplicable in the US market anymore. E

This is true, but in order to update the latest firmware with SSD V6.05 you must first update the SSD firmware first or you will run into issues if this step was skipped.

[tsbservice]

Re: C-364e, not accepting firmware above J6...

I've seen this on a few Toshibas, a few Konica Minoltas. NG on a few of the firmware pieces, but! ... if you select only one firmware piece at a time it will load it successfully. Then the next, then the next. Sure it's inconvenient, but I've had it work several times.

My theory is that the firmware files tend to grow in size with the various updates, which can tax the memory capabilities of the controller. By selecting only one piece at a time, it gets around that. Does that sound plausable?

=^..^=

Well since nobody else chimed in directly, I think that makes a ton of sense. Could easily be that over time the bloat of those entire files overwhelm a machine that was originally dealing with updates that were a fraction of the size. Makes perfect sense, and until proven otherwise it's the theory I will be subscribing to.

Tend to agree with this theory especially when it comes to older models. Not so much an issues anymore with newest i-series. In that particular models SSDs were problematic and sometimes it makes sense after reformatting them machine start to behave normally.

[emujo2]

Re: C-364e, not accepting firmware above J6...

[QUOTE=copier tech;1643989]This is true, but in order to update the latest firmware with SSD V6.05 you must first update the SSD firmware first or you will run into issues if this step was skipped.
[/QUOTE
it does say if you are at .02 then you need to update using the USB tool (not sure what they are talking about here), but if you are at .03 it will update to .05..Where does one fond the USB tool to update the SSD board? E

[copier tech]

Re: C-364e, not accepting firmware above J6...

[QUOTE=emujo2;1644039]

This is true, but in order to update the latest firmware with SSD V6.05 you must first update the SSD firmware first or you will run into issues if this step was skipped.
[/QUOTE
it does say if you are at .02 then you need to update using the USB tool (not sure what they are talking about here), but if you are at .03 it will update to .05..Where does one fond the USB tool to update the SSD board? E

Yes just checked its V6.02 & earlier you would first update using the SSD tool.

This has been around for years, it was initially released as a preventative measure for the 'continual rebooting issue'

[femaster]

Re: C-364e, not accepting firmware above J6...

Where does one fond the USB tool to update the SSD board?

It's called the SSD Board Tool, and is done just like a regular firmware update. It can be acquired from your Konica Support Portal.
The file (in the US anyway) is: A5C10Y0-F000-G00-A9-04--SSD-FW-Ver6.03m.exe