Bad network connection

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  • bsm2
    IT Manager

    25,000+ Posts
    • Feb 2008
    • 29860
    #46
    Re: Bad network connection

    I am man enough to admit I made an error reading the call
    please accept my apology.
    Thank You

      Comment

      • rrrohan
        Service Manager

        Site Contributor
        1,000+ Posts
        • Sep 2011
        • 1977
        #47
        Re: Bad network connection

        Its not a IP conflict. No replies if copiers switched off. Copier would of complained about that if it was anyway.

        Firmware is latest but only function 3.3 so Ill up it to 4.2

        Network speed reduced to 10/100. didnt help.

        IP filtering is not enabled

        I haven't tried connecting laptop directly to copier to see if i can get web access

        also im wondering if the HTTP server/PageScope (or what ever they call it these days) is disabled.
        Ive had a IT guy disable web page by mistake at another customers once before.

        Im going back out now Ill report back.

          Comment

          • rrrohan
            Service Manager

            Site Contributor
            1,000+ Posts
            • Sep 2011
            • 1977
            #48
            Re: Bad network connection

            Set to 4.2 now I can access web page

            Changed the from address from level1@... to level2@ since I knew level 2 worked and it's working

            Changed back to level1@ and it fails

            Guess it must authenticate via from address? Will question IT on this

            Sent from my Pixel 4 XL using Tapatalk

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