C224 Bizhub Bypass Tray and Tray 2 switched

[femaster]

Re: C224 Bizhub Bypass Tray and Tray 2 switched

Hi All,

I am new to this group. I need some help from this group expertises.
I don't remember what I did when trying to customize the banner printing to the bypass tray and now I can't print to TRay 2 (8.5" x 11").
I have to use the bypass tray to print to 8.5" x 11"
Please help me to get back to normal where I can print to tray 2.
Here is what see on the screen:
[ATTACH=CONFIG]47946[/ATTACH][ATTACH=CONFIG]47947[/ATTACH]

How can I assign the 8.5" x 11" back to tray 2?

Thanks in advance.
Hien

Lets start out easy. Paper size in the regular trays is auto detected using sensors inside the copier and is based on the position of the paper guides in the trays. Start by putting the letter paper in the tray with all 3 guides against the paper. If all is working correctly it should read 8.5x11. If that doesn't work, the next step would be to remove the tray and check to see if there might be some paper behind the tray interfering with the size sensors. There is a screwed in metal catch on the left side pillar that prevents the tray's removal. Remove the screw and catch then remove the tray. It may still require a little finagling to get it out. Remove anything that might be back there and reinstall the tray and catch.

If that doesn't work, let us know and we'll try to further diagnose.

[hquang]

Hi All,

I am new to this group. I need some help from this group expertises.
I don't remember what I did when trying to customize the banner printing to the bypass tray and now I can't print to TRay 2 (8.5" x 11").
I have to use the bypass tray to print to 8.5" x 11"
Please help me to get back to normal where I can print to tray 2.
Here is what see on the screen:
2D46C65B-0167-4CCE-A992-8A5F3C0F23F8.jpgB1DFA37E-38DA-46F1-9472-669DE3B20282.jpg

How can I assign the 8.5" x 11" back to tray 2?

Thanks in advance.
Hien