Re: Bizhub C368 / C558 Firmware the same?
How many bosses REALLY have a grasp on tech issues OR customers needs/demands?
We can talk to them until we are blue in the face, they only hear what they want to.
Prime example, the last ass I worked for wanted to carry the image graph line of Canon. The ops manager and the service manager (me) voted thumbs down, he over rode us and signed up for a six year deal, the 1st four machines were screwed out of the box. I am trained on the product. They shipped us replacements ...
CORPORATE TECHS failed getting the first ones shipped fixed, and two more out of the second shipments were sent back. Boss lost 3 federal contracts due to these problems.
We installed Epson wide formats in the other... extremely pleased with the product.
Then he screwed OPS Mgr and myself out of sales contracts and spiffs.
Tony and I left shortly later.
His biz is now in the shitter, because he lied to us and the customers.
He also screwed recycle customers, he is filing for bankruptcy... 30+ years and now he is selling used cars.
A shister always gets his hust rewards![emoji16]
Sent from my SM-G960U using Tapatalk
These aren't my guidlines, I just follow what the "boss" tells me to do. Frankly, I don't think he has a clue a lot of the time, but don't tell him I said that! 
In the bulletin you provided, while it states that it is a "Highly Recommended" update that covers a pretty significant security flaw, it only affects machines that have an external keyboard attached. In this case, we would only update the affected machines that actually have keyboards installed. Out of the few thousand machines we service, maybe 50 or 60 total have external keyboards, and of those, there might be 5 that are on the affected models. In this case, only those 5 would be updated to the indicated special firmware, from either the base firmware, or whatever previously installed special firmware may have been on them.
In the bulletin you provided, while it states that it is a "Highly Recommended" update that covers a pretty significant security flaw, it only affects machines that have an external keyboard attached. In this case, we would only update the affected machines that actually have keyboards installed. Out of the few thousand machines we service, maybe 50 or 60 total have external keyboards, and of those, there might be 5 that are on the affected models. In this case, only those 5 would be updated to the indicated special firmware, from either the base firmware, or whatever previously installed special firmware may have been on them.
We can talk to them until we are blue in the face, they only hear what they want to.
Prime example, the last ass I worked for wanted to carry the image graph line of Canon. The ops manager and the service manager (me) voted thumbs down, he over rode us and signed up for a six year deal, the 1st four machines were screwed out of the box. I am trained on the product. They shipped us replacements ...
CORPORATE TECHS failed getting the first ones shipped fixed, and two more out of the second shipments were sent back. Boss lost 3 federal contracts due to these problems.
We installed Epson wide formats in the other... extremely pleased with the product.
Then he screwed OPS Mgr and myself out of sales contracts and spiffs.
Tony and I left shortly later.
His biz is now in the shitter, because he lied to us and the customers.
He also screwed recycle customers, he is filing for bankruptcy... 30+ years and now he is selling used cars.
A shister always gets his hust rewards![emoji16]
Sent from my SM-G960U using Tapatalk
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