Bizhub C368 / C558 Firmware the same?

[Bricorley]

hey ya'll. Just curious if i can use C558 firmware on C368. MY C558 is current compared to the firmware i have for the C368... Thanks

[Bix]

Re: Bizhub C368 / C558 Firmware the same?

Hi, no they are two different firmwre:
C258/C308/C368 Last firmware GC7-X4
C458/C558/C658 Last firmware GC5-X8

[Synthohol]

Re: Bizhub C368 / C558 Firmware the same?

[Bizhub C368 Series] [FW Ver. A7PU0Y0-F00-G00-X4]
[Bizhub C658 Series] [FW ver. A79J0YO-F00-G00-X4]

these are the current base firmware versions.
it is ill advised to use "special" firmware as suggested above unless its to fix a particular bug or symptom.
i dont know why it bothers me so much when special fix firmware is suggested instead of base FW when its not applicable or warranted.
maybe the same reason we dont let children run with scissors...

[Bricorley]

Re: Bizhub C368 / C558 Firmware the same?

Hi, no they are two different firmwre:
C258/C308/C368 Last firmware GC7-X4
C458/C558/C658 Last firmware GC5-X8

[Bizhub C368 Series] [FW Ver. A7PU0Y0-F00-G00-X4]
[Bizhub C658 Series] [FW ver. A79J0YO-F00-G00-X4]

these are the current base firmware versions.
it is ill advised to use "special" firmware as suggested above unless its to fix a particular bug or symptom.
i dont know why it bothers me so much when special fix firmware is suggested instead of base FW when its not applicable or warranted.
maybe the same reason we dont let children run with scissors...

Thanks for speedy reply folks.

[copier tech]

Re: Bizhub C368 / C558 Firmware the same?

[Bizhub C368 Series] [FW Ver. A7PU0Y0-F00-G00-X4]
[Bizhub C658 Series] [FW ver. A79J0YO-F00-G00-X4]

these are the current base firmware versions.
it is ill advised to use "special" firmware as suggested above unless its to fix a particular bug or symptom.
i dont know why it bothers me so much when special fix firmware is suggested instead of base FW when its not applicable or warranted.
maybe the same reason we dont let children run with scissors...

Bizhub C258 C308 C368 C458 Firmware Readme GC7-X4.pdf

[Synthohol]

Re: Bizhub C368 / C558 Firmware the same?

maybe its just how its presented on the website?
we were taught to not use anything in the special tab unless we were fixing a covered fix.

my apprehension is many times other techs just installed the latest pkg and something else stopped working like print drivers not matched to FW because nobody wants to update drivers on 50 workstations just because there was a newer firmware that was arbitrarily installed without reading the readme, card readers that stop working, movie data locking up the screen after a jam and you have to reboot to clear it even though the missfeed is removed and all doors cycled, AS400 data is no longer compiled properly and caused jobs to back up, etc...

its happened on a couple high profile accounts so maybe im just way more weary about it than other folks.
some paranoia is good, it stops you from "bobbing for french fries"

apologies if my post seemed more personal than it was intended, its not you...its me

[Bix]

Re: Bizhub C368 / C558 Firmware the same?

In europe we have a completely different interface. All firmware is presented in this manner.
Official technical support and European update courses always suggest using the latest bugfix firmware.
- GP/GQ/GR/GS/GT/GU/GW/GX/GY/GZ are custom firmware, exclusive for special customers that should not be installed.
- GC/GQ/GE/GF/GG/GH these are the firmware that must be installed if there is not a fairly recent G00/G20.
Konica Minolta US and Konica Minolta EU are two almost completely different worlds.

[Bix]

Re: Bizhub C368 / C558 Firmware the same?

maybe its just how its presented on the website?
we were taught to not use anything in the special tab unless we were fixing a covered fix.

my apprehension is many times other techs just installed the latest pkg and something else stopped working like print drivers not matched to FW because nobody wants to update drivers on 50 workstations just because there was a newer firmware that was arbitrarily installed without reading the readme, card readers that stop working, movie data locking up the screen after a jam and you have to reboot to clear it even though the missfeed is removed and all doors cycled, AS400 data is no longer compiled properly and caused jobs to back up, etc...

its happened on a couple high profile accounts so maybe im just way more weary about it than other folks.
some paranoia is good, it stops you from "bobbing for french fries"

apologies if my post seemed more personal than it was intended, its not you...its me

I've never had these problems.
You only have these problems when the version changes too. For example in series 8 from version 4.1 to version 4.2
For the iseries same thing. You may have the problem if you switch from version 1 to version 2.

[KMFLT3CH]

Re: Bizhub C368 / C558 Firmware the same?

[ATTACH]48110[/ATTACH]

In the states as well. Working for KM directly we are told to update the periodic Maintenance Release firmware pretty often. i.e. if the machine isn't reporting gas gauge toner levels into vCare then it needs the latest MR which fixes the issue. Same with e101/e301 codes, Airprint issues, Papercut issues, so many more...MR firmware takes care of it. The base firmware is going on 2 years old now and really isn't used unless it's a fresh board install that needs the newest Base to get going.

[rrrohan]

Re: Bizhub C368 / C558 Firmware the same?

reminds me of one client i have running function version 2 because im to lazy to go around and update drivers

[femaster]

Re: Bizhub C368 / C558 Firmware the same?

maybe its just how its presented on the website?
we were taught to not use anything in the special tab unless we were fixing a covered fix.
...its not you...its me

It's not just you, it's me too. I was also trained to NEVER install "special" firmware unless that firmware covers an issue or problem the machine is experiencing. Base firmware always.

[femaster]

Re: Bizhub C368 / C558 Firmware the same?

In the states as well. Working for KM directly we are told to update the periodic Maintenance Release firmware pretty often. i.e. if the machine isn't reporting gas gauge toner levels into vCare then it needs the latest MR which fixes the issue. Same with e101/e301 codes, Airprint issues, Papercut issues, so many more...MR firmware takes care of it. The base firmware is going on 2 years old now and really isn't used unless it's a fresh board install that needs the newest Base to get going.

So in essence you are saying the same thing that Synthol said. You install the "special" firmware when there is an issue that is corrected by it.

[KMFLT3CH]

Re: Bizhub C368 / C558 Firmware the same?

So in essence you are saying the same thing that Synthol said. You install the "special" firmware when there is an issue that is corrected by it.

Not entirely, we are expected to keep all machines in our area up to date with the latest firmware be it base or special (almost always the latter). These are tracked by a $0 part and service calls are looked over the following day to make sure firmware was updated and dip switches set accordingly. There are monthly emails sent out with the latest versions and what they fix, some are more important than others due to security issues, billing accuracies, etc. Here's one of the many bulletins, this one is from last year but you get the idea. More than half the model lines in the bulletin require Special fw: 12007.pdf

I honestly don't remember the last time I came across a machine still running base fw except for new installs.

But hey to each their own, choose to update your machines or not it doesn't affect me

[adecanmin]

Re: Bizhub C368 / C558 Firmware the same?

I was experimenting with the firmware on a shop machine. It needed a special firmware to be able to scan smb 2.0. I installed it, smb 2.0, it worked. Just to see what would happen. I installed a newer special firmware and it removed the smb 2.0. functionality. Why wouldn't a special firmware include all fixes up the that point in time instead of having to cherry pick?

[femaster]

Re: Bizhub C368 / C558 Firmware the same?

Not entirely, we are expected to keep all machines in our area up to date with the latest firmware be it base or special (almost always the latter). These are tracked by a $0 part and service calls are looked over the following day to make sure firmware was updated and dip switches set accordingly. There are monthly emails sent out with the latest versions and what they fix, some are more important than others due to security issues, billing accuracies, etc. Here's one of the many bulletins, this one is from last year but you get the idea. More than half the model lines in the bulletin require Special fw: [ATTACH]48114[/ATTACH]

I honestly don't remember the last time I came across a machine still running base fw except for new installs.

But hey to each their own, choose to update your machines or not it doesn't affect me

These aren't my guidlines, I just follow what the "boss" tells me to do. Frankly, I don't think he has a clue a lot of the time, but don't tell him I said that!

In the bulletin you provided, while it states that it is a "Highly Recommended" update that covers a pretty significant security flaw, it only affects machines that have an external keyboard attached. In this case, we would only update the affected machines that actually have keyboards installed. Out of the few thousand machines we service, maybe 50 or 60 total have external keyboards, and of those, there might be 5 that are on the affected models. In this case, only those 5 would be updated to the indicated special firmware, from either the base firmware, or whatever previously installed special firmware may have been on them.