Konica Minolta C287i prints random text

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  • Mtrasa
    • May 2025

    #1

    Konica Minolta C287i prints random text

    Hello everybody!

    In our company we have a problem with random printing. It prints by itself and over night too.

    SKM_C257i21020315020.pdf
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #2
    Re: Konica Minolta C287i prints random text

    Originally posted by Mtrasa
    Hello everybody!

    In our company we have a problem with random printing. It prints by itself and over night too.

    [ATTACH]48127[/ATTACH]
    ASCII code.. you have a corrupt print driver or the WRONG print driver installed

    what driver are you using?

    are you a trained tech?

    Comment

    • emujo2
      Service Manager

      1,000+ Posts
      • Mar 2017
      • 1580

      #3
      Re: Konica Minolta C287i prints random text

      Phil is 100% correct here..you are sending true PS data to a PCL print driver..I have seen jobs like this run until the finisher get's to it's low limit..My guess is you used to send these jobs to HP devices with no problems..You need the download and install KM's PS driver (this is PS emulation, but works pretty well). E

      Comment

      • emujo2
        Service Manager

        1,000+ Posts
        • Mar 2017
        • 1580

        #4
        Re: Konica Minolta C287i prints random text

        BTW the last 2 posts have been regarding machines that don;t seem to be available in the US (no results for C278i or 367)..Am I missing something? E

        Comment

        • Bix
          Service Manager

          1,000+ Posts
          • Apr 2018
          • 1421

          #5
          Re: Konica Minolta C287i prints random text

          Originally posted by Mtrasa
          Hello everybody!

          In our company we have a problem with random printing. It prints by itself and over night too.

          [ATTACH]48127[/ATTACH]
          Your printer has a public IP. Someone, from anywhere in the world, is printing to your printer.


          Check the firewall or enable ip filtering on the printer.

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22798

            #6
            Re: Konica Minolta C287i prints random text

            Originally posted by Bix
            Your printer has a public IP. Someone, from anywhere in the world, is printing to your printer.


            Check the firewall or enable ip filtering on the printer.

            then they are using the wrong print driver..

            frankly I don't see this being the case... i still go with the WRONG print driver.

            Comment

            • B0265
              Senior Tech

              500+ Posts
              • Jan 2007
              • 718

              #7
              Re: Konica Minolta C287i prints random text

              Originally posted by Bix
              Your printer has a public IP. Someone, from anywhere in the world, is printing to your printer.


              Check the firewall or enable ip filtering on the printer.
              Or someone is trying to attack a router and use the printers ip-address:
              CVE-2018-14847 and Router Compromises (penetrate.io)

              Comment

              • Bix
                Service Manager

                1,000+ Posts
                • Apr 2018
                • 1421

                #8
                Re: Konica Minolta C287i prints random text

                Originally posted by Phil B.
                then they are using the wrong print driver..

                frankly I don't see this being the case... i still go with the WRONG print driver.
                Strangers on the web don't know the printer driver, so they send files with the wrong driver. For a long time, I had a public IP for my office printer because I was waiting for the firewall. Every morning I found papers similar to those.
                Use the Shodan.io website. You will discover a lot of printers with a public ip and default administrator password.

                Comment

                • emujo2
                  Service Manager

                  1,000+ Posts
                  • Mar 2017
                  • 1580

                  #9
                  Re: Konica Minolta C287i prints random text

                  Do you know how hard it is to accidently put a printer into the DMZ and allow public access? This is not very likely, but I did see a local university that got hacked via port 25 and print jobs emptied every machine over the weekend..But the print jobs did not look like this..Those wingdings really point to a driver issue. E

                  Comment

                  • Bix
                    Service Manager

                    1,000+ Posts
                    • Apr 2018
                    • 1421

                    #10
                    Re: Konica Minolta C287i prints random text

                    The problem is that many small businesses don't even know what a DMZ is. In germany we still have companies that prefer fax instead of email..
                    So this doesn't surprise me. The doubt about the public IP arose immediately because the user says that the printer prints even at night, when there is no one in the office.

                    Comment

                    • femaster
                      Service Manager

                      1,000+ Posts
                      • May 2011
                      • 1458

                      #11
                      Re: Konica Minolta C287i prints random text

                      Could be either one of the 2 suggestions so far, wrong driver, or public IP. I've had experience with both situations, unfortunately. Unless there are employees in the office at night or there is some odd piece of software that prints reports out at night, I'm leaning more to the public IP address.

                      One of our clients was foolish enough to assign a public IP to their C224e, and all hours of the day and night it would spit out pages of random garbage that looked just like that.
                      A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                      My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                      Comment

                      • B0265
                        Senior Tech

                        500+ Posts
                        • Jan 2007
                        • 718

                        #12
                        Re: Konica Minolta C287i prints random text

                        A few years back we had some cases where the printer at customers sites that had port 9100 open in the router was spitting ut pages with the text "your printer is part of a flaming botnet".

                        Comment

                        • Bix
                          Service Manager

                          1,000+ Posts
                          • Apr 2018
                          • 1421

                          #13
                          Re: Konica Minolta C287i prints random text

                          Originally posted by B0265
                          A few years back we had some cases where the printer at customers sites that had port 9100 open in the router was spitting ut pages with the text "your printer is part of a flaming botnet".
                          "Hello, here the printer is possessed!"
                          😂😂😂😂😂

                          Comment

                          • Lync
                            Technician
                            • Feb 2016
                            • 47

                            #14
                            Re: Konica Minolta C287i prints random text

                            Change the IP address of the printer, someone on the network has probably got an old print driver installed that is pointing to this IP address. (Hopefully it is not a public IP)

                            Comment

                            • CopiertechmyA@@
                              Junior Member
                              • Feb 2021
                              • 2

                              #15
                              Re: Konica Minolta C287i prints random text

                              had the same thing happen with with an end user with toshiba. the end user has something trying to send to the printer driver with no driver. this is a self protecting thing. something is trying to talk to the printer without knowing what it is say. to the printer. change themip and maybe put user codes for safety.

                              Comment

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