bizhub c300i jam tray 1

[Cantechman]

I have a new C300i install with intermittent jam codes 1102 and 1105 from tray 1. Everything related passed the load check. I replaced the whole feed section and it seemed ok temporarily. Any ideas what to try?

[copier tech]

Re: bizhub c300i jam tray 1

I have a new C300i install with intermittent jam codes 1102 and 1105 from tray 1. Everything related passed the load check. I replaced the whole feed section and it seemed ok temporarily. Any ideas what to try?

I assume you have done the basics, like trying a new pack of paper, updating the firmware etc.

If its a brand new machine pass it back to KM under warranty.

[Bix]

Re: bizhub c300i jam tray 1

I have a new C300i install with intermittent jam codes 1102 and 1105 from tray 1. Everything related passed the load check. I replaced the whole feed section and it seemed ok temporarily. Any ideas what to try?

Where the paper stop?

[Cidermatt]

Re: bizhub c300i jam tray 1

replace, the reg sensor and put another turn on reg actuator!!

[Cantechman]

Re: bizhub c300i jam tray 1

I assume you have done the basics, like trying a new pack of paper, updating the firmware etc.

If its a brand new machine pass it back to KM under warranty.

Yes did both.

[Cantechman]

Re: bizhub c300i jam tray 1

replace, the reg sensor and put another turn on reg actuator!!

I have another complete registration unit to try. It happens intermittently so it's a little difficult to diagnose. If that doesn't work i will try the paper feed roller fast clutch and then finally the base board.

[Cantechman]

Re: bizhub c300i jam tray 1

[QUOTE=Bix;1680974]Where the paper stop?[/

Sometimes it doesn't leave the tray, other times it does so no specific place. one or 2 prints seem to be fine it's multiple prints where the issue starts.

[tsbservice]

Re: bizhub c300i jam tray 1

[QUOTE=Cantechman;1683731]

Where the paper stop?[/

Sometimes it doesn't leave the tray, other times it does so no specific place. one or 2 prints seem to be fine it's multiple prints where the issue starts.

I guess then that will rull out entire registration section. After you replaced whole feed unit does it work?

[allan]

Re: bizhub c300i jam tray 1

So you say it works just fine with another feeder unit?

[Cantechman]

Re: bizhub c300i jam tray 1

[QUOTE=tsbservice;1683742]

I guess then that will rull out entire registration section. After you replaced whole feed unit does it work?

it seemed to initially but the customer called back a week later and said it's happening again.

[Cantechman]

Re: bizhub c300i jam tray 1

So you say it works just fine with another feeder unit?

It seemed as though it did for a week or so, must have been a coincedence.

[EarthKmTech]

Re: bizhub c300i jam tray 1

make sure its not the cassette itself - i have seen straight out of the box from new damage to the very top edge of the mylar at the rhs of the cassette. Not even visible to the eye but can be felt by the finger nail, and sufficient enough to trap the top sheet feeding out the tray.

I've also seen mylars installed crookedly by 1-2mm on the feed unit guides straight out of the factory causing jams too. (tray 2 jams)

[Cantechman]

Re: bizhub c300i jam tray 1

The problem was the fast clutch (cl10). It's behind the base board. Once replaced and tested it worked fine.

[brent]

Re: bizhub c300i jam tray 1

cantechman I see the clutch on the diagram and going to order it.. super fun to install? lol since I don't have another machine here in the office to try with
until I get the part.. thank you very much for the link you guys are awesome
brent

[Cantechman]

Re: bizhub c300i jam tray 1

cantechman I see the clutch on the diagram and going to order it.. super fun to install? lol since I don't have another machine here in the office to try with
until I get the part.. thank you very much for the link you guys are awesome
brent

It wasn't that bad, the hardest part is just opening up the baseboard box, I'd say start to finish it took 45 min.