C-2101 error code Bizhub 758

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  • blinxwap
    Technician

    50+ Posts
    • Jun 2020
    • 80

    [Error Code] C-2101 error code Bizhub 758

    I have a bizhub 758 2.3million copies that started going into an error state repeatedly showing C2101 CODE will troubleshoot drum unit,but also makina black solid line when making copies not when printing see images below

    Sent from my SM-A505F using Tapatalk
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: C-2101 error code Bizhub 758

    Originally posted by blinxwap
    I have a bizhub 758 2.3million copies that started going into an error state repeatedly showing C2101 CODE will troubleshoot drum unit,but also makina black solid line when making copies not when printing see images below

    Sent from my SM-A505F using Tapatalk

    solid black line when copying = dirty scan glass or adf not aligned properly.

    2.3 million? have PM's been done properly and on time?

    what is the life counts on supplies/parts?

    genuine OEM toners/drums?

    have you run ACC?

    exactly what have you done?

    Comment

    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 7930

      #3
      Re: C-2101 error code Bizhub 758

      Originally posted by blinxwap
      I have a bizhub 758 2.3million copies that started going into an error state repeatedly showing C2101 CODE will troubleshoot drum unit,but also makina black solid line when making copies not when printing see images below

      Sent from my SM-A505F using Tapatalk
      • Code: C2101
      • Description:Charge cleaning motor/K malfunction. During backward and return movement of the cleaner material, the charging cleaner home sensor (PS43) is not turned OFF (unblocked) after a predetermined period of time has elapsed.
      • Causes:Remedy:
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7635

        #4
        Re: C-2101 error code Bizhub 758

        Originally posted by blinxwap
        I have a bizhub 758 2.3million copies that started going into an error state repeatedly showing C2101 CODE will troubleshoot drum unit,but also makina black solid line when making copies not when printing see images below

        Sent from my SM-A505F using Tapatalk
        2 different problems. PM parts ever changed?
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5445

          #5
          Re: C-2101 error code Bizhub 758

          Its arching...
          Due to one or more of these:
          Charge cleaner not working correctly.
          Worn drum surface.
          Failing cleaing blade.
          Over toning.
          Contamination on the grid.


          Drum and dev unit probably over life.

          I would strip and clean the drum unit if i had no other choice.
          Last edited by allan; 02-11-2021, 12:04 AM.
          Whatever

          Comment

          • blinxwap
            Technician

            50+ Posts
            • Jun 2020
            • 80

            #6
            Re: C-2101 error code Bizhub 758

            Originally posted by allan
            Its arching...
            Due to on or more of these:
            Charge cleaner not working correctly.
            Worn drum surface.
            Failing cleaing blade.
            Over toning.
            Contamination on the grid.


            Drum and dev unit probably over life.

            I would strip and clean the drum unit if i had no other choice.
            I have replaced the dev unit at 1.6 million copies the drum unit was changed at 1.5 million copies will replaced the drum unit tomorrow and check alignment on the adf seeing that it is a drum cleaning error most likely the drum is contaminated.

            Sent from my SM-A505F using Tapatalk

            Comment

            • blinxwap
              Technician

              50+ Posts
              • Jun 2020
              • 80

              #7
              Re: C-2101 error code Bizhub 758

              So it turned out to be the drum unit replaced with new drum unit , cleaned the fuser pressure roller had burnt toner line on it, cleaned slit glass platen glass and adf slit glass , secondary & primary mirrors amd the copies turned out great no lines and the machine is working normal.

              Sent from my SM-A505F using Tapatalk

              Comment

              • emujo2
                Service Manager

                1,000+ Posts
                • Mar 2017
                • 1580

                #8
                Re: C-2101 error code Bizhub 758

                BTW what is a 758?? E

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7635

                  #9
                  Re: C-2101 error code Bizhub 758

                  Originally posted by emujo2
                  BTW what is a 758?? E
                  Same series as bizhub 958, your SM should state something like bizhub 758/808/958 at the beginning.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • blinxwap
                    Technician

                    50+ Posts
                    • Jun 2020
                    • 80

                    #10
                    Re: C-2101 error code Bizhub 758

                    Originally posted by blinxwap
                    So it turned out to be the drum unit replaced with new drum unit , cleaned the fuser pressure roller had burnt toner line on it, cleaned slit glass platen glass and adf slit glass , secondary & primary mirrors amd the copies turned out great no lines and the machine is working normal.

                    Sent from my SM-A505F using Tapatalk
                    Regarding my post the mahine is acting up again shows cleaning in progress after 1 copy jobs stops machine needs to be restarted to use again then after 1 copy it stops again? .

                    Sent from my SM-A505F using Tapatalk

                    Comment

                    • Synthohol
                      Certified Konica Expert

                      Site Contributor
                      5,000+ Posts
                      • Mar 2016
                      • 5457

                      #11
                      Re: C-2101 error code Bizhub 758

                      Clean the 2 sensors under the transfer belt. It can't make a good patch to adjust density.
                      Usually that is the bugger.
                      We know a thing or two because we've seen a thing or two.
                      The medication helps though...

                      Comment

                      • tsbservice
                        Field tech

                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 7635

                        #12
                        Re: C-2101 error code Bizhub 758

                        Originally posted by Phil B.
                        solid black line when copying = dirty scan glass or adf not aligned properly.

                        2.3 million? have PM's been done properly and on time?

                        what is the life counts on supplies/parts?

                        genuine OEM toners/drums?

                        have you run ACC?

                        exactly what have you done?
                        So blinxwap. Where are PM counters? Transfer belt unit over life?
                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

                        • blinxwap
                          Technician

                          50+ Posts
                          • Jun 2020
                          • 80

                          #13
                          Re: C-2101 error code Bizhub 758

                          Originally posted by tsbservice
                          So blinxwap. Where are PM counters? Transfer belt unit over life?
                          Developing unit 64% , drum 98% , fusing unit 16% , transfer roller 82% , ttansfer belt 16% , Firmware A79J0Y0-F000-GC1-X4

                          Sent from my SM-A505F using Tapatalk

                          Comment

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