Waste toner issues

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  • Creativestage
    • Jun 2025

    #1

    Waste toner issues

    I was having issues with waste toner not flowing into the waste toner container, which we noticed the pipes needs to be changed.
    The waste toner pipes have all been changed but still the waste is not flowing into the waste toner container.
    I need your help on this critical issue.
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8132

    #2
    Re: Waste toner issues

    Originally posted by Creativestage
    I was having issues with waste toner not flowing into the waste toner container, which we noticed the pipes needs to be changed.
    The waste toner pipes have all been changed but still the waste is not flowing into the waste toner container.
    I need your help on this critical issue.
    What model!?


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • emujo2
      Service Manager

      1,000+ Posts
      • Mar 2017
      • 1580

      #3
      Re: Waste toner issues

      Hope it's not a C353 series...E

      Comment

      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5799

        #4
        Re: Waste toner issues

        If a the pipes are new ya know it's gonna take a few hundred pages before it has enough in the tube to make it to the wtb.
        Have you checked the augers in the dv and drum units to make sure they are not stoned up?
        And yes, a model would be most helpful.
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • L0rdC
          Technician
          • Feb 2021
          • 82

          #5
          Re: Waste toner issues

          makes some gear noise?

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 8132

            #6
            Re: Waste toner issues

            Originally posted by emujo2
            Hope it's not a C353 series...E

            What an awful job that was.
            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            Comment

            • emujo2
              Service Manager

              1,000+ Posts
              • Mar 2017
              • 1580

              #7
              Re: Waste toner issues

              Originally posted by copier tech

              What an awful job that was.
              The struggle was real..

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 8132

                #8
                Re: Waste toner issues

                Originally posted by emujo2
                The struggle was real..
                I only ever had one that I manage to fix with just a vacuum cleaner it all came out. 99% of the rest was too compacted.
                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                Comment

                • L0rdC
                  Technician
                  • Feb 2021
                  • 82

                  #9
                  Re: Waste toner issues

                  Originally posted by copier tech
                  I only ever had one that I manage to fix with just a vacuum cleaner it all came out. 99% of the rest was too compacted.
                  Like a rock

                  Comment

                  • MVPunisher
                    Trusted Tech

                    Site Contributor
                    100+ Posts
                    • May 2013
                    • 209

                    #10
                    Re: Waste toner issues

                    C353 series we got to that point where that issue was an immediate forward to Mr Salesman...

                    Comment

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