C759/C659 noise

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  • jwai
    Trusted Tech

    250+ Posts
    • May 2018
    • 497

    C759/C659 noise

    Hello,

    Do everybody have experience sometimes the noise is occurred on this machine.
    I checked the fusing unit and exit section, added lubricant.
    However the customer reported the same issue, the meter is below 70K.

    Any suggestion?
  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421

    #2
    Re: C759/C659 noise

    Hi,what kind of noises do you hear (metallic or plasticky)?
    Does it often happen when it is not used for a long time?

    Comment

    • jwai
      Trusted Tech

      250+ Posts
      • May 2018
      • 497

      #3
      Re: C759/C659 noise

      Originally posted by Bix
      Hi,what kind of noises do you hear (metallic or plasticky)?
      Does it often happen when it is not used for a long time?
      They called these 3 days and only can hear on the first time, like a squeaking sound but very light volume.
      They said it would be happened usually on idle status, 2-4 times each day.

      Comment

      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5463

        #4
        Re: C759/C659 noise

        Turn off sleep mode and make the energy save 5 minutes.
        This prevents the oil roller in the fuser from drying out too fast causing 80% of all squeals squeaks and clicking.
        Just my .02.
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • jwai
          Trusted Tech

          250+ Posts
          • May 2018
          • 497

          #5
          Re: C759/C659 noise

          Originally posted by Synthohol
          Turn off sleep mode and make the energy save 5 minutes.
          This prevents the oil roller in the fuser from drying out too fast causing 80% of all squeals squeaks and clicking.
          Just my .02.
          Thank you, let's try.

          Comment

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