c224,224 counter zero?

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  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8165

    #16
    Re: c224,224 counter zero?

    Originally posted by BillyCarpenter
    The last thing someone from a 3rd world country should be worried about is setting the counter to zero. Start the count at whatever the meter says and be done with it.
    This is my point, they are not worried, they simply reset the counter & move on.

    Only the USA engineers make a big fuss about this.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

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    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22798

      #17
      Re: c224,224 counter zero?

      Originally posted by copier tech
      This is my point, they are not worried, they simply reset the counter & move on.

      Only the USA engineers make a big fuss about this.
      maybe because here in the USA a tech can lose his tech ID... his company can be fined and lose their ability to sell and service any of that brand forever more.

      I can't speak for your area but yes we here in the USA frown on that.

      Even if that tech quits his current job, he will be red flagged when applying for a job in a new company that services that same equipment.

      I know a few that have done shit like this and they can't get a job in the industry (even for a different brand) again.

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      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 8019

        #18
        Re: c224,224 counter zero?

        Hmm, far from being USA citizen...still don't get it.
        Imho these threads/questions shouldn't be endorsed at all.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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        • BillyCarpenter
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Aug 2020
          • 16395

          #19
          Re: c224,224 counter zero?

          Originally posted by copier tech


          Only the USA engineers make a big fuss about this.

          The reason that we worry about it in the USA is because:


          -The total counter affects resell value both from the wholesaler and to the end-user. I often pay 3x as much from a wholesaler for a low-meter machine and for good reason.

          -When a tech shows up to work on a machine and it's showing 50K (the counter was reset) but it really has 1.5 million, that places the tech at a severe disadvantage.
          Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22798

            #20
            Re: c224,224 counter zero?

            Originally posted by BillyCarpenter
            The reason that we worry about it in the USA is because:


            -The total counter affects resell value both from the wholesaler and to the end-user. I often pay 3x as much from a wholesaler for a low-meter machine and for good reason.

            -When a tech shows up to work on a machine and it's showing 50K (the counter was reset) but it really has 1.5 million, that places the tech at a severe disadvantage.
            setting the machine back to zero DOES clear supplies/pm parts counters... so IF you aren't going to do a FULL replacement of parts you screw the next company that will service that product, therefore leading to unseen problems, but it also damages the users perceptions of the product line AND the tech and his company.

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            • BillyCarpenter
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Aug 2020
              • 16395

              #21
              Re: c224,224 counter zero?

              Originally posted by Phil B.
              setting the machine back to zero DOES clear supplies/pm parts counters... so IF you aren't going to do a FULL replacement of parts you screw the next company that will service that product, therefore leading to unseen problems, but it also damages the users perceptions of the product line AND the tech and his company.


              Hey, I agree with you. But it goes well beyond the supplies. A machine that has 1.5 million will require more service calls for things like motors, bushings, bearings, ect. There's a reason the MFP's have a main counter and it shouldn't be fucked with.
              Adversity temporarily visits a strong man but stays with the weak for a lifetime.

              Comment

              • Synthohol
                Certified Konica Expert

                Site Contributor
                5,000+ Posts
                • Mar 2016
                • 5841

                #22
                Re: c224,224 counter zero?

                Originally posted by tsbservice
                Imho these threads/questions shouldn't be endorsed at all.
                with the utter lack of moderation here its easier to poke fun at the moral-less goat scoundrels than to wait for the thread/post to be removed.
                We know a thing or two because we've seen a thing or two.
                The medication helps though...

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 8019

                  #23
                  Re: c224,224 counter zero?

                  Originally posted by Synthohol
                  with the utter lack of moderation here its easier to poke fun at the moral-less goat scoundrels than to wait for the thread/post to be removed.
                  To have fun is my second best from this forum after sharing experience.
                  And your efforts both ways are much appreciated!
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • Synthohol
                    Certified Konica Expert

                    Site Contributor
                    5,000+ Posts
                    • Mar 2016
                    • 5841

                    #24
                    Re: c224,224 counter zero?

                    kind of you to say sir
                    We know a thing or two because we've seen a thing or two.
                    The medication helps though...

                    Comment

                    • Phil B.
                      Field Supervisor

                      10,000+ Posts
                      • Jul 2016
                      • 22798

                      #25
                      Re: c224,224 counter zero?

                      Originally posted by tsbservice
                      To have fun is my second best from this forum after sharing experience.
                      And your efforts both ways are much appreciated!
                      Synth is not only VERY helpful to all with FW but his tech support is great.
                      The thing I admire is his humor.. Kurt..crisp..
                      And very tart at times, much like a Macintosh apple [emoji519] my fav!

                      Sent from my SM-G960U using Tapatalk

                      Comment

                      • Synthohol
                        Certified Konica Expert

                        Site Contributor
                        5,000+ Posts
                        • Mar 2016
                        • 5841

                        #26
                        Re: c224,224 counter zero?

                        its my life's work to turn my sarcasm into an art form all (well many) can enjoy
                        thanks guys, you gimme more credit than my job. (not my direct boss though, he's totally stand-up)
                        We know a thing or two because we've seen a thing or two.
                        The medication helps though...

                        Comment

                        • Phil B.
                          Field Supervisor

                          10,000+ Posts
                          • Jul 2016
                          • 22798

                          #27
                          Re: c224,224 counter zero?

                          Originally posted by Synthohol
                          its my life's work to turn my sarcasm into an art form all (well many) can enjoy
                          thanks guys, you gimme more credit than my job. (not my direct boss though, he's totally stand-up)
                          1) A good boss to keep..they seem few and far between where I am. Hence solo. With other irons in the fire.

                          2) Art of Sarcasm.. truly an acquired art. I comend you in your perfection of it.

                          ALL hail Synthohol

                          Sent from my SM-G960U using Tapatalk

                          Comment

                          • Zesti
                            Trusted Tech

                            250+ Posts
                            • Jun 2009
                            • 308

                            #28
                            Re: c224,224 counter zero?

                            Just noticed this thread...
                            Ethically and morally extremely wrong and unfortunately the 3rd world countries tech guys are always searching for such solutions....
                            I came across a Xerox 58 series copier last week, have to setup with network. When I checked the billing counter it says ~53000, I was amazed to see such low counter but when I checked the drum and fuser unit conditions these were almost consumed up. On investigation it was revealed that Xerox 58 series counters can be played with a SD card from a low counter machine.... yet to find out details...

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