service mode C364e

[SID Copy]

Good afternoon friends, if you can support me, I have a Konica C364e that I need to enter the service mode, but they changed the password, someone who can support me on how to unlock and be able to enter the service mode, Thank you

[copyman]

Re: service mode C364e

Good afternoon friends, if you can support me, I have a Konica C364e that I need to enter the service mode, but they changed the password, someone who can support me on how to unlock and be able to enter the service mode, Thank you

Have you tried all the usual password combinations?

9272927292729272

92729272

12345678

1234567812345678

00000000

If none of these work then think there is a reset firmware you will need.

[SID Copy]

Re: service mode C364e

Good mornig, if I already providell all those key combinations and did not accept any, you have the firmware for rebooting since I did not find one for this equipment

[copier tech]

Re: service mode C364e

Good afternoon friends, if you can support me, I have a Konica C364e that I need to enter the service mode, but they changed the password, someone who can support me on how to unlock and be able to enter the service mode, Thank you

You will need the NVRam firmware to reset the CE password.

Contact us below should you need this.

Firmware Update - Printer & Copier Firmware

[SID Copy]

Re: service mode C364e

the firmware of the NVRAM for the model C364e I was looking for it on the page and it does not come, in the model C360 if it brought the firmware of the NVRAM, you have the firmware of the NVRAM for the C364e

[copier tech]

Re: service mode C364e

the firmware of the NVRAM for the model C364e I was looking for it on the page and it does not come, in the model C360 if it brought the firmware of the NVRAM, you have the firmware of the NVRAM for the C364e

Yes, we can supply what ever model you require.

[Walterj]

[Walterj]

Re: service mode C364e

You will need the NVRam firmware to reset the CE password.

Contact us below should you need this.

Firmware Update - Printer & Copier Firmware

These machine models have SSD not NVRAM.
And to solve this problem is not only to rewrite the FW.

[copier tech]

Re: service mode C364e

These machine models have SSD not NVRAM.
And to solve this problem is not only to rewrite the FW.

I'm referring to the reset tool, some call it NVRam firmware reset etc.


NVRam reset tool.pdf

[Max]

Re: service mode C364e

Try reset option in pagescope. I assume admin password for pagescope hasn't been changed.

[tsbservice]

Re: service mode C364e

Try reset option in pagescope. I assume admin password for pagescope hasn't been changed.

So admin can reset CE password? I always thought about it other way, please enlighten.

[Max]

Re: service mode C364e

Reset option under service tab I think it is.

[copier tech]

Re: service mode C364e

So admin can reset CE password? I always thought about it other way, please enlighten.

No. You can only reset/change the CE password from CE mode.

& without knowing the CE password this makes it difficult.

[tsbservice]

Re: service mode C364e

So admin can reset CE password? I always thought about it other way, please enlighten.

No. You can only reset/change the CE password from CE mode.

& without knowing the CE password this makes it difficult.

That was Rhetorical question.