need help Bizhub C550 shows lights when turned on but display is blank

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  • Kai360
    Junior Member
    • Dec 2020
    • 3

    [Dead] need help Bizhub C550 shows lights when turned on but display is blank

    Bizhub C550 shows lights when turned on but display is blank and printer does not initialized doesnt do anything just lights up mainboard light is steady board next to it keeps flashing start button on the display stays red
  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1971

    #2
    Re: need help Bizhub C550 shows lights when turned on but display is blank

    I forgot to plug in that large silver connector by the network port back in after dismantling copier years ago and I got this symptom

    Sent from my Pixel 4 XL using Tapatalk

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    • allan
      RTFM!!

      5,000+ Posts
      • Apr 2010
      • 5445

      #3
      Re: need help Bizhub C550 shows lights when turned on but display is blank

      Yea start tugging on connectors.
      Whatever

      Comment

      • Kai360
        Junior Member
        • Dec 2020
        • 3

        #4
        Re: need help Bizhub C550 shows lights when turned on but display is blank

        thanks guys but doesnt work so next is to reload the firmware and this seems like it wont be easy

        Comment

        • femaster
          Service Manager

          1,000+ Posts
          • May 2011
          • 1417

          #5
          Re: need help Bizhub C550 shows lights when turned on but display is blank

          Originally posted by Kai360
          Bizhub C550 shows lights when turned on but display is blank and printer does not initialized doesnt do anything just lights up mainboard light is steady board next to it keeps flashing start button on the display stays red
          If I remember correctly, on this model, you could get this symptom if one of the memory (RAM) sticks went bad. There should be 2 mounted to the board, swap them around. If the copier then boots up normally but you can't select anything on the touch screen (it is unresponsive) you have confirmed a bad stick of memory.
          A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
          My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

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