biz 361 paper jam

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  • Gab
    Senior Tech
    • Aug 2015
    • 633

    biz 361 paper jam

    paper jam when makind 2-sided copies. Paper stops at adu section . when it copies it pulls out and then pulls in paper and it stops at adu section. no obstacle.Any idea what can it be?
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: biz 361 paper jam

    Originally posted by Gab
    paper jam when makind 2-sided copies. Paper stops at adu section . when it copies it pulls out and then pulls in paper and it stops at adu section. no obstacle.Any idea what can it be?
    dirty/busted sensors... dirty rollers.. failing clutch ...

    page counts?

    parts counts?

    other errors/jam codes?

    pics of the jam?

    was a repair done before the problem occurred?

    need more info to be even try and guess any more.

    Phil B. " The Dentist "

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22703

      #3
      Re: biz 361 paper jam

      jam code? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • Toxic
        Senior Tech

        500+ Posts
        • Dec 2009
        • 690

        #4
        Re: biz 361 paper jam

        Just replace adu clutches, so common problem on this series.

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