Konica Minolta C364e - HATE I-OPTION 's!!

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  • Kenny
    Senior Tech

    Site Contributor
    500+ Posts
    • Jun 2009
    • 506

    Konica Minolta C364e - HATE I-OPTION 's!!

    hi guys,

    we have a C364e in the office and i am currently trying to remove the i options on it (LK101v3 + LK110) and i an just not able to remove it. i have tried to remove is via LMS and when i put the deactivation code in it just says unable to confirm settings. when i try to remove it via the token code it thinks about it for a while and throws up error 'MDI001'. i cannot remove the LK110 in till i remove LK101v3.

    i have never really had any luck at all with i-options, is there not a way just to wipe those options off the machine?
  • zoool
    Technician

    50+ Posts
    • Nov 2016
    • 52

    #2
    Re: Konica Minolta C364e - HATE I-OPTION 's!!

    try CLEAR ALL DATA in service mode.

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    • strider5555
      Technician

      Site Contributor
      50+ Posts
      • Jun 2008
      • 96

      #3
      Re: Konica Minolta C364e - HATE I-OPTION 's!!

      Here is the deactivation procedure from KMBS

      I'm not sure if the clear all data will remove the I-options, but perhaps the reset tar file would.
      Attached Files

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      • Max
        Senior Tech

        500+ Posts
        • Oct 2011
        • 526

        #4
        Re: Konica Minolta C364e - HATE I-OPTION 's!!

        Reset file and hdd format should do the trick.

        Comment

        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5463

          #5
          Re: Konica Minolta C364e - HATE I-OPTION 's!!

          are you trying to put them on another machine? if not just leave them, it aint hurtin nuthin!
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

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