slanted image on scanning

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  • jwai
    Trusted Tech

    250+ Posts
    • May 2018
    • 497

    slanted image on scanning

    Hello,

    One customer found the image on PC have been slanted about 2 degrees.
    I placed one sample on original glass and got scan, the issue occurred.
    However the cartridge of 2nd and 3rd mirrors seems not have any screw for adjustment,
    so how to fix this case?
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7635

    #2
    Re: slanted image on scanning

    Originally posted by jwai
    Hello,

    One customer found the image on PC have been slanted about 2 degrees.
    I placed one sample on original glass and got scan, the issue occurred.
    However the cartridge of 2nd and 3rd mirrors seems not have any screw for adjustment,
    so how to fix this case?
    It might be useful if we know the model.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • rrrohan
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2011
      • 1971

      #3
      Re: slanted image on scanning

      I just loosen the screw that clamps scanner to movement wire and shift it 1mm, tighten it, push scanner back to far left, reinstall glass, close and open ADF twice to make sure everything is in its correct home position then do a test copy off glass. Repeat until straight

      Sent from my Pixel 4 XL using Tapatalk

      Comment

      • jwai
        Trusted Tech

        250+ Posts
        • May 2018
        • 497

        #4
        Re: slanted image on scanning

        Originally posted by tsbservice
        It might be useful if we know the model.
        bizhub C450i.

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7635

          #5
          Re: slanted image on scanning

          Originally posted by jwai
          bizhub C450i.
          There is procedure in SM for skew adjustment when images are tilted when scanning or copying. I would try it.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

          Comment

          • Synthohol
            Certified Konica Expert

            Site Contributor
            5,000+ Posts
            • Mar 2016
            • 5457

            #6
            Re: slanted image on scanning

            Maybe some putz leaned on the front left corner of the scanner and bent the frame.
            Put orig on glass and lift up the front left corner with medium force and scan again. If it's straight someone bent the frame.
            If still skew check ALL trays in case the paper is just loaded sloppy
            We know a thing or two because we've seen a thing or two.
            The medication helps though...

            Comment

            • Gift
              Service Manager

              1,000+ Posts
              • Mar 2011
              • 2412

              #7
              Re: slanted image on scanning

              Originally posted by Synthohol
              Maybe some putz leaned on the front left corner of the scanner and bent the frame.
              Put orig on glass and lift up the front left corner with medium force and scan again. If it's straight someone bent the frame.
              If still skew check ALL trays in case the paper is just loaded sloppy
              +1 for the scanner bent theory - and don't check it with copy function, just scan a sample on a thumbdrive and check the result with your laptop.

              Comment

              • jwai
                Trusted Tech

                250+ Posts
                • May 2018
                • 497

                #8
                Re: slanted image on scanning

                Originally posted by Gift
                +1 for the scanner bent theory - and don't check it with copy function, just scan a sample on a thumbdrive and check the result with your laptop.
                yes, i printed the bird test page it's fine.
                next i took this page as original and got a scan to PC through original glass, the image had been slanted approx 2-3 degrees.

                Comment

                • Synthohol
                  Certified Konica Expert

                  Site Contributor
                  5,000+ Posts
                  • Mar 2016
                  • 5457

                  #9
                  Re: slanted image on scanning

                  did you lift up the front left corner with medium force and scan again or jumped right to the screwdriver?
                  We know a thing or two because we've seen a thing or two.
                  The medication helps though...

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22808

                    #10
                    Re: slanted image on scanning

                    Originally posted by Synthohol
                    did you lift up the front left corner with medium force and scan again or jumped right to the screwdriver?
                    bet he didn't take the time to try lifting. bent frames are common.

                    Comment

                    • jwai
                      Trusted Tech

                      250+ Posts
                      • May 2018
                      • 497

                      #11
                      Re: slanted image on scanning

                      I lift the scanner several times and got the test, it seems reduced approx 1 degree.

                      Comment

                      • mascan42
                        Trusted Tech

                        250+ Posts
                        • Oct 2008
                        • 471

                        #12
                        Re: slanted image on scanning

                        Originally posted by jwai
                        I lift the scanner several times and got the test, it seems reduced approx 1 degree.
                        Usually with the bent frame, the lead edge will be skewed, but the top & bottom edges will be straight. Is that the case here?

                        Comment

                        • allan
                          RTFM!!

                          5,000+ Posts
                          • Apr 2010
                          • 5445

                          #13
                          Re: slanted image on scanning

                          Running the setup chart and doing the auto adjustments can help.
                          Whatever

                          Comment

                          • jwai
                            Trusted Tech

                            250+ Posts
                            • May 2018
                            • 497

                            #14
                            Re: slanted image on scanning

                            Originally posted by mascan42
                            Usually with the bent frame, the lead edge will be skewed, but the top & bottom edges will be straight. Is that the case here?
                            Got a copy/scan a rectangle figure on A4 paper through original glass, the image will rotate a bit.

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22698

                              #15
                              Re: slanted image on scanning

                              We used to call that the Ricoh bear hug, since it was so prevalent on Ricohs of the mid 90's.
                              =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

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