C3350i eat toner

[B0265]

Re: C3350i eat toner

I'm surprised no one has asked this question!

are they using genuine OEM toner or some turd party toner?

That is a relevant question, but in this case it is a known problem even if if you use oem toner.

[copiertec]

Re: C3350i eat toner

I'm surprised no one has asked this question!

are they using genuine OEM toner or some turd party toner?

My first thought, when seeing the post.

[suomi]

Re: C3350i eat toner

My first thought, when seeing the post.

20 years konica service now. I use orginal toner.

[Phil B.]

Re: C3350i eat toner

ok thanks guys... i've been spanked enough ;-)

[Sysco]

Re: C3350i eat toner

The problem is that the device eats toner (magenta on this case). 3000 pages and 2 colors(magenta) and 2 waste toner boxes (full magenta)...Other colors OK(60%)
Print quality good. No error code. Toner filter full magenta toner (vacuumed all pipes etc)

Update FW.

[danifuenca]

Re: C3350i eat toner

We have a advice from KM Support to reseting PWB (remove and place again sure all contacts are in correct position)in all machines C3350i/C4050i because high toner consumtion

[avecosat]

Re: C3350i eat toner

Always change a IU make a Image Stabilization

[Albonline]

Re: C3350i eat toner

These models need to have gradation, done properly, at setup or they will never be right. save replacing all units and doing a proper setup.

[jwai]

Re: C3350i eat toner

now i have one C450i also ate toner.
one new Y toner only used 1 week and about 10k copies.
the waste bottle are filled with Y toner.

[robinsonad86]

Re: C3350i eat toner

Toner or dev?

[jwai]

Re: C3350i eat toner

Toner or dev?

Toner.
New Y toner bottle got empty only 3 days and several thousand printout!! ( mainly office documents )
It flowed to waste bottle, and a thin toner coating on the surface of Y drum.
Exchanged the drum unit with M still the same.
TCR all are 6.XX%, ATVC CM are 20 K is 22 however Y is 16.

[mascan42]

Re: C3350i eat toner

I'm having this with the yellow toner on multiple machines, all the same account. Yellow TCR is low, but only because customer keeps running it with the empty toner bottle, until it eventually codes out. Replacing the IU only seems to fix it temporarily.

I can't find any bulletin referring to this. What level firmware addressed the problem? All machines are at least G00-B5. Reluctant to update in the field because of the customer's custom UI.

[jwai]

Re: C3350i eat toner

I'm having this with the yellow toner on multiple machines, all the same account. Yellow TCR is low, but only because customer keeps running it with the empty toner bottle, until it eventually codes out. Replacing the IU only seems to fix it temporarily.

I can't find any bulletin referring to this. What level firmware addressed the problem? All machines are at least G00-B5. Reluctant to update in the field because of the customer's custom UI.

Now it works with G00-B6.

[Synaux]

Re: C3350i eat toner

Now it works with G00-B6.

C450i eat toner
Hrm.... okay?

[jwai]

Re: C3350i eat toner

C450i eat toner
Hrm.... okay?

not yet, i added a bit y toner and took toner replenishing, the y tcr rised to 6.8%.
no toner coating on y drum but the tcr of c and m changed to 0.0X%!
got tcr toner supply they raised to 5.X% but p5,6,8 displayed.
m toner coated on transfer belt surface.