Konica C224e reboots, SSDB?

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  • jonbonse
    Senior Tech

    Site Contributor
    500+ Posts
    • Jun 2009
    • 713
    #1

    Konica C224e reboots, SSDB?

    Hi all

    One of our c224e's has the rebooting with 2 shark fins. I have the SSDB on order but don't have the SSD firmware to load...

    I understand I need to fit the SSDB then load SSD firmware.

    Is this correct? If so, I'm hopeful some has the firmware?

    TIA
    Tags: firmware, hopeful, load, ssd, ssdb
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22703
      #2
      Re: Konica C224e reboots, SSDB?

      AFAIK it comes fully loaded. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • jonbonse
          Senior Tech

          Site Contributor
          500+ Posts
          • Jun 2009
          • 713
          #3
          Re: Konica C224e reboots, SSDB?

          Originally posted by blackcat4866
          AFAIK it comes fully loaded. =^..^=
          Thanks!

          I have replaced the SSD Board before on a different machine doing the same thing but it made no difference.

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7635
              #4
              Re: Konica C224e reboots, SSDB?

              1. Replace SSDB.
              2. Install the firmware.
              Done.
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • jonbonse
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Jun 2009
                  • 713
                  #5
                  Re: Konica C224e reboots, SSDB?

                  Originally posted by tsbservice
                  1. Replace SSDB.
                  2. Install the firmware.
                  Done.
                  Thanks, I just need the SSDB firmware then which is the only bit I don't have 😩

                    Comment

                    • B0265
                      Senior Tech

                      500+ Posts
                      • Jan 2007
                      • 718
                      #6
                      Re: Konica C224e reboots, SSDB?

                      1. Replace SSDB.
                      2. Install the normal firmware, the latest SSD fw should already be on the SSD board.

                        Comment

                        • jonbonse
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Jun 2009
                          • 713
                          #7
                          Re: Konica C224e reboots, SSDB?

                          Originally posted by B0265
                          1. Replace SSDB.
                          2. Install the normal firmware, the latest SSD fw should already be on the SSD board.
                          Ah perfect! Thanks a million 👍🏻

                            Comment

                            • REGSIS
                              Trusted Tech

                              250+ Posts
                              • May 2016
                              • 434
                              #8
                              Re: Konica C224e reboots, SSDB?

                              I always install latest Mass production FW which is M1 for this model. It has SSD FW in the package.

                                Comment

                                • jonbonse
                                  Senior Tech

                                  Site Contributor
                                  500+ Posts
                                  • Jun 2009
                                  • 713
                                  #9
                                  Re: Konica C224e reboots, SSDB?

                                  Originally posted by REGSIS
                                  I always install latest Mass production FW which is M1 for this model. It has SSD FW in the package.
                                  Thank you

                                  The latest full firmware I have is named 'A5C10Y0-F000-G20-M1-970'.

                                  I'm guessing as it has M1 in the name I'm all good...

                                    Comment

                                    • copier tech
                                      Field Supervisor

                                      5,000+ Posts
                                      • Jan 2014
                                      • 7934
                                      #10
                                      Re: Konica C224e reboots, SSDB?

                                      Originally posted by jonbonse
                                      Thank you

                                      The latest full firmware I have is named 'A5C10Y0-F000-G20-M1-970'.

                                      I'm guessing as it has M1 in the name I'm all good...

                                      Firmware Readme C224e C284e C364e GDP-M1.pdf
                                      Let us eat, drink, and be merry, because tomorrow we may die!

                                      For all your firmware & service manual needs please visit us at:

                                      www.copierfirmware.co.uk - www.printerfirmware.co.uk
                                      ​

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