C368 3003 30-03 jams folding under fuser unit

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Kwkoeb
    Junior Member
    • Dec 2020
    • 2
    #1

    C368 3003 30-03 jams folding under fuser unit

    Hello all, I am having 3003 jams. Machine has about 500k on it. Seems to be worse from large capacity tray 3 but will do it from tray 1 also. Folds paper over in a loose fold right below fuser. Will jam like this every 50-100 copies.

    any ideas??
    Tags: 3003 30-03 c368 jams, fuser, jams, paper, tray
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22698
      #2
      Re: C368 3003 30-03 jams folding under fuser unit

      30-03 codes are usually caused by either the exit sensor over the fuser or the exit clutch, but in both cases the paper makes it through the fuser.

      I'm going to guess that you have up to (9) pieces of paper jammed in the fuser, stalling the fuser drive motor. Many endusers have no idea that the little guide on the top of the fuser lifts up. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Kwkoeb
          Junior Member
          • Dec 2020
          • 2
          #3
          Re: C368 3003 30-03 jams folding under fuser unit

          Originally posted by blackcat4866
          30-03 codes are usually caused by either the exit sensor over the fuser or the exit clutch, but in both cases the paper makes it through the fuser.

          I'm going to guess that you have up to (9) pieces of paper jammed in the fuser, stalling the fuser drive motor. Many endusers have no idea that the little guide on the top of the fuser lifts up. =^..^=


          no paper is jammed in the fuser. What sensor are you referring to? PS number?

          thanks

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22698
              #4
              Re: C368 3003 30-03 jams folding under fuser unit

              PS3.
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • REGSIS
                  Trusted Tech

                  250+ Posts
                  • May 2016
                  • 434
                  #5
                  Re: C368 3003 30-03 jams folding under fuser unit

                  Originally posted by Kwkoeb
                  Hello all, I am having 3003 jams. Machine has about 500k on it. Seems to be worse from large capacity tray 3 but will do it from tray 1 also. Folds paper over in a loose fold right below fuser. Will jam like this every 50-100 copies.

                  any ideas??
                  J30-03 paper doesn't reach fuser exit sensor

                  Before all on 500k check for rust on fuser interlock (right side door). If so, replace paper exit clutch.


                  1. Damp paper?
                  2. Check guide on top of ITB
                  3. Check fusing unit enterance guide
                  4. Remove registration unit (IDC sensor unit with registration roller and clutch)
                  5. Replace registration clutch and registration sensor.

                    Comment

                    • Copier Addict
                      Aging Tech

                      Site Contributor
                      10,000+ Posts
                      • Jul 2013
                      • 13039
                      #6
                      Re: C368 3003 30-03 jams folding under fuser unit

                      Remove the fuser and look very closely at the black fuser entrance guide. I have seen several times where the enamel coating will peel back and catch paper.

                        Comment

                        • tech51
                          Senior Tech

                          500+ Posts
                          • Jan 2009
                          • 846
                          #7
                          Re: C368 3003 30-03 jams folding under fuser unit

                          Originally posted by copier addict
                          Remove the fuser and look very closely at the black fuser entrance guide. I have seen several times where the enamel coating will peel back and catch paper.

                            Comment

                            Previous template Next
                            Working...