Konica Minolta C3350i line on scan

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  • DiVallelunga_Makhymo
    Technician
    • May 2017
    • 10
    #1

    Konica Minolta C3350i line on scan

    Hi, we have this konica minolta c3350i that by making scans or photocopies only from Adf creates these lines. Practically it eats away the written parts. Has this already happened to you? I state that I have not yet tried to change anything.
    Thank you.SKM_C3350i21080610160.pdf
    Tags: adf, konica, konica c3350i, line on copy, line on scan
    • suomi
      Trusted Tech

      100+ Posts
      • Oct 2008
      • 152
      #2

        Comment

        • minoltaed
          Service Manager
          • Aug 2009
          • 44
          #3
          Re: Konica Minolta C3350i line on scan

          Any fix for this yet?

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7459
              #4
              Re: Konica Minolta C3350i line on scan

              Originally posted by minoltaed
              Any fix for this yet?
              Apart from cleaning slit glass
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22599
                  #5
                  Re: Konica Minolta C3350i line on scan

                  Originally posted by tsbservice
                  Apart from cleaning slit glass
                  Not this time, tsb. If you look closely on the samples the image is compressed crossfeed. I can be sure since an A4 machine cannot scan the other way.
                  =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7459
                      #6
                      Re: Konica Minolta C3350i line on scan

                      Originally posted by blackcat4866
                      Not this time, tsb. If you look closely on the samples the image is compressed crossfeed. I can be sure since an A4 machine cannot scan the other way.
                      =^..^=
                      Lol now I definitely know I need to put on some glasses. I also must quit using my phone instead of desktop. My bad, however interesting compression through the ADF. Looks like an image processing error nothing mechanical.
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22599
                          #7
                          Re: Konica Minolta C3350i line on scan

                          Originally posted by tsbservice
                          Lol now I definitely know I need to put on some glasses. I also must quit using my phone instead of desktop. My bad, however interesting compression through the ADF. Looks like an image processing error nothing mechanical.
                          I agree. The grounding issue mentioned above might be it. On the Canon faxes we used the black conductive grease on those grounds. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                            Comment

                            • tsbservice
                              Field tech

                              Site Contributor
                              5,000+ Posts
                              • May 2007
                              • 7459
                              #8
                              Re: Konica Minolta C3350i line on scan

                              Originally posted by blackcat4866
                              I agree. The grounding issue mentioned above might be it. On the Canon faxes we used the black conductive grease on those grounds. =^..^=
                              Black conductive grease we used on Toshiba estudio 350/450 drum shafts should be the same. Even on Konica drums it's used i.e. C224e.
                              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                                Comment

                                • suomi
                                  Trusted Tech

                                  100+ Posts
                                  • Oct 2008
                                  • 152
                                  #9
                                  Re: Konica Minolta C3350i line on scan

                                  Originally posted by suomi
                                  A bad grounding from the “Pick-up-Roller” / “Document feed roller” section to the main body of the ADF

                                  Knowledge Article: Version:
                                  RFEU_BT2111268EN

                                  Clean the axis and the bushing; the bushing on the inside and the outside.
                                  The bushing is responsible for a good contact.

                                  Clean the grounding spring.
                                  Check for the correct position of the ground spring wire.

                                    Comment

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