c250i universal print, web browser turn on action unsuccessful

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  • hsiangson87
    Junior Member
    • Aug 2013
    • 8

    #1

    c250i universal print, web browser turn on action unsuccessful

    Hi,

    I wish to install "universal print" in c250i.
    I get the app from Konica marketplace, also follow the guide from the website, but when turn on the web browser, it show "action unsuccessful", as attachment I upload.

    I tried get license code from https://lms.konicaminolta.com/Licens...port_free.aspx
    After I key in everything, it also appear action unsuccessful.

    How can turn this on??

    Many thanks

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  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5797

    #2
    as long as there is a working dns and gateway can you choose auto-obtain its own license in admin mode?
    ive never had to get a license for web browser on a PC, the copier always connected and activated itself.
    so many fiery installs on these...all require web browser first and auto-obtain was available from the LCD.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • hsiangson87
      Junior Member
      • Aug 2013
      • 8

      #3
      Originally posted by Synthohol
      as long as there is a working dns and gateway can you choose auto-obtain its own license in admin mode?
      ive never had to get a license for web browser on a PC, the copier always connected and activated itself.
      so many fiery installs on these...all require web browser first and auto-obtain was available from the LCD.
      Thanks to reply,

      DNS and geteway is working.
      ​​​​​auto-obtain own license, do you mean request code? Request code is still the same action unsuccessful.
      Same result even I do it on LCD
      ​​​​​

      Comment

      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5797

        #4
        Web Browser Setting To enable the Web browser function, this machine is automatically connected to the License Management Server (LMS) on the Internet in order to register the license. Check that this machine can be connected to the Internet before beginning this procedure
        admin, network, web browser
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • AlaskaCopyTech
          Technician

          50+ Posts
          • Jan 2024
          • 77

          #5
          Yeah, if you can't launch a web browser on a c250i it's License is screwed up. If that's the case you will need to have a tech come by and call SSD for them to get it resolved.

          Comment

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