Hello group, I have a c227 that starts directly to self diagnosis. I have already updated the fw and set the value 25 to B0 and the problem continues
At work1 errro E4-2
At work1 errro E4-2
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Error Code: E4-2
Target: System/image memory
Diagnosis Item: WORK1
Reason for Error:
- Engagement failure
- Mounting failure
- DRAM failure
Relevant Parts:
- DIMM(DIMM)
- MFP board (MFPB)
Sounds like a RAM failure. If it has the extra stick of memory installed, remove it temporarily and hope that it boots. If not, it may be the RAM on the MFP Board that has failed.A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time... -
I seem to remember that E4-2 is negligible/not important.
I would enter service mode via trouble reset and check real error codes. We had one where backup of data was broken and after several restarts customer didn't pay attention to press recover data and it went into error code but didn't remember which one.A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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