Km parts and supplies

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  • Albonline
    Service Manager
    1,000+ Posts
    • Sep 2008
    • 1083

    Km parts and supplies

    How are the parts and supplies coming through for everybody? backorders? long delays? interested in hearing from around the continent and world?
  • lartis.aineias
    Technician
    50+ Posts
    • Dec 2020
    • 77

    #2
    Re: Km parts and supplies

    Originally posted by Albonline
    How are the parts and supplies coming through for everybody? backorders? long delays? interested in hearing from around the continent and world?
    In Greece we have delays in new machines, we are 6-7 months behind!

    Στάλθηκε από το AC2003 μου χρησιμοποιώντας Tapatalk

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    • blackcat4866
      Master Of The Obvious
      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22594

      #3
      Re: Km parts and supplies

      2 1/2 months to get two bizhub 808 fusers. And that's typical. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

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      • Toxic
        Senior Tech
        500+ Posts
        • Dec 2009
        • 689

        #4
        Re: Km parts and supplies

        Southern Europe, we get official notice from KM about delayed shipment of machines.
        Regarding parts and consumables some basic stuff is going to backorder, which till last year was always on the stock but luckily it does not take too long in most cases, 2-3 weeks as ussual.

        Comment

        • tmmdmmm
          Trusted Tech
          Site Contributor
          100+ Posts
          • Apr 2021
          • 173

          #5
          Re: Km parts and supplies

          Not as bad as waiting 3.5 months for a 558 fuser half a year ago, but parts for some older 223s are a couple weeks out. Similar for anything our warehouse doesn't hold

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          • Tech Helpdesk
            Trusted Tech
            100+ Posts
            • Jul 2015
            • 112

            #6
            Re: Km parts and supplies

            Parts are very hit and miss, some can be next day others can be more than a week.

            The machines are the hardest to get hold of and this can be up to 10 weeks !!

            And now they want to put the prices up by 10% !!!!!

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