c654 color separation only on thick settings

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  • sostek
    Technician

    Site Contributor
    50+ Posts
    • May 2010
    • 80

    #1

    c654 color separation only on thick settings

    Hi all, I've been randomly getting random color separation only when printing on thick setting,never on plain. Have tried swapping ITB and fuser with a sister unit beside it,NG. All units are within life and meters are k 120k and color 535k
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22927

    #2
    Re: c654 color separation only on thick settings

    When you say "Thick", how thick is "Thick"?

    In gsm, please. I'd like to skip the conversation about 9 different meanings for # designation. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5735

      #3
      Re: c654 color separation only on thick settings

      pics are very helpful as well.
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

      Comment

      • sostek
        Technician

        Site Contributor
        50+ Posts
        • May 2010
        • 80

        #4
        Re: c654 color separation only on thick settings

        Couldn't find my samples to share but the plain is 75gsm. Anything 105 GSM and up has the separations apparent, inconsistently, 2-3 are fine,then one with separation then normal....

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22798

          #5
          Re: c654 color separation only on thick settings

          Originally posted by sostek
          Couldn't find my samples to share but the plain is 75gsm. Anything 105 GSM and up has the separations apparent, inconsistently, 2-3 are fine,then one with separation then normal....
          What gsm/type media are you trying to print on and what does the unit THINKS it's printing on?
          What supplies are you using Genuine or turd party?
          What are life counts on service parts?
          Soo many questions so little info.

          Sent from my SM-G960U using Tapatalk

          Comment

          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5459

            #6
            Re: c654 color separation only on thick settings

            Costumer not selecting right stock thickness when printing sometimes, crappy toner or bad fuser temp or pressure.

            Glossy stock?

            Separation you mean color registration?

            Any P codes? like P-21 P-31 P-33.

            Nothing like a faulty K encoder disc to make your week. Or as simple at dirty IDS sensors or half missing color.
            Whatever

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7910

              #7
              Re: c654 color separation only on thick settings

              Originally posted by allan
              Costumer not selecting right stock thickness when printing sometimes, crappy toner or bad fuser temp or pressure.

              Glossy stock?

              Separation you mean color registration?

              Any P codes? like P-21 P-31 P-33.

              Nothing like a faulty K encoder disc to make your week. Or as simple at dirty IDS sensors or half missing color.
              +1 on IDC sensors and consumables check. Make sure your basics is solid i.e parts within life, machine cleaned etf. Otherwise you may find you're chasing own tail.
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22927

                #8
                Re: c654 color separation only on thick settings

                Media related color registration issues are common ... above 275gsm.

                In the 100gsm to 275gsm range color registration issues usually point to the primary transfer belt unit and calibration. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • and
                  Technician

                  50+ Posts
                  • Oct 2011
                  • 93

                  #9
                  Re: c654 color separation only on thick settings

                  Check this...

                  misalignment on C754

                  for me was the black drum.

                  Comment

                  • allan
                    RTFM!!

                    5,000+ Posts
                    • Apr 2010
                    • 5459

                    #10
                    Re: c654 color separation only on thick settings

                    Would be good to understand how the problem is related to the K drum unit.
                    If you go to history what P-Codes are listed there?

                    Fusing loop sensors could cause something similar? But that would be eliminated by replacing or switching out the fuser unit.
                    Whatever

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7910

                      #11
                      Re: c654 color separation only on thick settings

                      Originally posted by allan
                      Would be good to understand how the problem is related to the K drum unit.
                      If you go to history what P-Codes are listed there?

                      Fusing loop sensors could cause something similar? But that would be eliminated by replacing or switching out the fuser unit.
                      Should be related to all colors are aligned to K(black). Small difference may show/act big when it comes to tricky media. Also I guess over used belt may contribute here. You put new black drum unit and it compensates for ITB wear. Just a thought you know what I mean.
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                      Comment

                      • allan
                        RTFM!!

                        5,000+ Posts
                        • Apr 2010
                        • 5459

                        #12
                        Re: c654 color separation only on thick settings

                        Originally posted by tsbservice
                        Should be related to all colors are aligned to K(black). Small difference may show/act big when it comes to tricky media. Also I guess over used belt may contribute here. You put new black drum unit and it compensates for ITB wear. Just a thought you know what I mean.

                        Then one way to find out. Put back the previous k drum unit and replace the ITBU.
                        As far as i understand the encoder on the K drum is to ensure constant surface speed in relation to the color and the count on the encoder after reading patches makes it possible to adjust the start of print timing(guess it advances or retards the laser timing. Could be that wear and tear can cause this to be intermittent.

                        Need to check the warning history. If there are no codes it could be that the engine speed for stabilization and print for plain 80GSM stock is the same. Wondering why it would be worse when the engine is running slower.

                        Wonder what it will do set to thick 2 or 3 but running 80GSM if it will do the same or to print thick 4 on thicker stock if the miss registration gap will be bigger?
                        Whatever

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