bizhub C450i stuck at loading screen.

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  • vdra28
    Junior Member
    • Aug 2024
    • 4
    #1

    bizhub C450i stuck at loading screen.

    After power lost. The printer stuck at loading screen. I tried to boot to service mode by hold the button and boot up but it still stuck at that screen.
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    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5849
      #2
      try the GXX repair file(s) yet?

      DiagnosisRecoveryMethodForBootupIssues
      https://www.scribd.com/document/630213882/DiagnosisRecoveryMethodForBootupIssues
      This document describes a diagnosis and recovery tool for bootup issues on Konica Minolta i-series machines. The tool diagnoses the CPU board and storage board (SSD/microSD card) to identify faulty parts. It can also try to recover the master boot record if defective on the storage board. The procedure involves copying the tool files to a USB drive, booting the machine with the USB connected, and reviewing the diagnosis results to determine the necessary repairs or replacements. Supported models and their specific tool file versions are listed.
      Last edited by Synthohol; 09-22-2024, 08:22 AM.
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

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        • copytechtrouble
          Trusted Tech

          100+ Posts
          • Nov 2020
          • 110
          #3
          Originally posted by vdra28
          After power lost. The printer stuck at loading screen. I tried to boot to service mode by hold the button and boot up but it still stuck at that screen.
          Replace the CPUB.

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            • enricocopyline
              Trusted Tech

              Site Contributor
              100+ Posts
              • Jun 2018
              • 122
              #4
              Originally posted by Synthohol
              try the GXX repair file(s) yet?

              https://www.scribd.com/document/6302...orBootupIssues
              hello can you send us the technical bulletin in another way by uploading it directly? thanks a lot

              could you send me the firmware AA2J0Y0 F000 GXX 23.exe

              konica.copyline@gmail.com

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                • Synthohol
                  Certified Konica Expert

                  Site Contributor
                  5,000+ Posts
                  • Mar 2016
                  • 5849
                  #5
                  sent you the gxx.
                  as far as the doc how to use i dont have a copy but its pretty auto. boot to it as if it was FW and hit start when prompted on the screen
                  We know a thing or two because we've seen a thing or two.
                  The medication helps though...

                    Comment

                    • vdra28
                      Junior Member
                      • Aug 2024
                      • 4
                      #6
                      can you send AA2J0Y0-F000-GXX-23.exe me too?
                      my email is vduong28@gmail.com

                        Comment

                        • vdra28
                          Junior Member
                          • Aug 2024
                          • 4
                          #7
                          Here is the result.
                          PXL_20240924_123342919.MP.jpg

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                            • copytechtrouble
                              Trusted Tech

                              100+ Posts
                              • Nov 2020
                              • 110
                              #8
                              Originally posted by vdra28
                              Here is the result.
                              PXL_20240924_123342919.MP.jpg
                              Replace the CPUB. I've found that tool to be useless at finding faults with the CPUB.

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